Please train your staff!!! Specifically Steve or Steven(whatever your name is) who has no idea what he is talking about. I came to get a discount from my company. I went in to return an unopened product and his first response was“we can’t accept this. Then I said it isn’t even open! Without saying anything he went around the desk. He asked for my number and I gave it to him. Then I said I don’t have an account with AT&T and he said«oh well you can’t get the discount because even if you show me a badge you could have quit yesterday you know what I mean?» After this I shut down and just asked for my refund and left. Later in the day I went to get a haircut and a AT&T was right next to it. I went in to explained my situation and what happened at the other shop. What do you know… they gave me the company discount and apologize for the other branch. The moral of this story… please train your employees AT&T on east west connecter in Marietta!
Denise G.
Place rating: 2 Marietta, GA
Ach. I hate this location. I used to have AT&T a LOOOOOOOOOOONG time ago. And nothing’s changed at this location. Long wait times. Unprofessional, poorly trained staff. Thank goodness I RARELY had the need to come to the store and even when I did — I was typically accompanying someone else. The prices have come down though. You can get unlimited talk and text with 1GB of data for $ 65 per month — before taxes. Or unlimited talk and text with 2GB of data for $ 80 per month — before taxes. Like Verizon — they don’t offer any unlimited DATA packages.