Value Place

DO NOT BOOK THIS PLACE! Confirmation means nothing, you can arrive there and not have a room! Reservation was confirmed online and held with my credit card. Called to pay in full on the day of arrival, and they claimed no room available. They stated a customer did not check out and had extended their stay KNOWING they had a reservation booked already. INSANE! The front desk agent had no comment, nothing to say. No solution for their poor customer service and useless online booking site. NOT MY PROBLEM. I’ve stayed in many hotels, wanting to extend stay and denied because the hotel was full, and had reservations for future dates. Again, NOT MY PROBLEM. I fail to understand how you can CONFIRM a reservation, and upon checkin, you have NO ROOMS?!! This was unacceptable customer service. I just retired from 29 yrs in the airline business and have NEVER experienced this situation. Its quite frustrating! I could have gone to this hotel in the morning, anytime, all day to checkin. There should have been some disclaimer about overbookings or the possibility of NOT having a room available even WITH a confirmation… according to Hotel’s policy… I hope they improve reservation policies and STOP inconveniencing potential repeat customers!

The hotel is dirty, smelly and cleaning team hardly changes the towels without touching anything in the room
In spite of their promises to clean the room every other week it has been four weeks now since they did that. When I approached the shift staff to complain he was very rude and asked me to leave

Good, secure, basic lodging. Emphasis on basic. But inexpensive, clean, and in good condition. Get 4^th floor if you can. Floors above can be noisy. Arrive during business hours if you can. If not, security can come down and check you in if you have a reservation, but takes lots longer. Bring your own kitchen stuff (pots pans, cooking utensils cups, plates). Can purchase here cheap, but why if you have them. If you’re on a budget, are staying long term, and don’t mind basic, this is the place.