Jimmy John’s

Fancy version of Subway. Fast service, but not sure what the big deal is.

I have been ordering from Jimmy Johns for a very long time and this being my first experience with this location I know what good service is and how things should be handled. After well over a hour still no food… I called the location to get a status update and spoke to the manager where he did apologize and offered to cancel my order. I explained that my lunch out was almost over and I would still like to eat.
A proper manager would have still had the order delivered and refunded my money or at least offered me something for the next time I’d be so dumb to order from there again.
That delivery driver should be very lucky the app I ordered through collected the tip amount at the time I ordered. The $ 3 tip for «Freaky Fast» delivery has undeserved and now a lesson learned.

I know what a great tasting sand which is and I would say JJ’s is half way there. Half is what goes in the sand which and the other half is what encloses the sand which. I ordered the JJ Gargantuan and the size is awesome. The meat and cheeses have a great fresh taste. But the bread is terrible. It’s not toasted yet it’s hard and kinda stale. Meh. I’ll go to Togos.

I called tonight to see if I could get delivery to my house 2.1 miles away. I’ll repeat that incase you didn’t catch it the first time… that’s 2.1 miles away. After several minutes of explaining where I live, what I would like to order, actually placing my order, getting my total, repeating my address and getting a dumfounded pause the fellow on the other end of the phone responds with «ummmmm… I need a manager.» After yelling my address across the restaurant without muting the phone he responds with «we don’t deliver there.» I ask him if they are the Jimmy Johns right across the street from Urban Sombrero and Uno’s he says «no.» I ask him if this is the store on 40^th and he says «yes.» So after giving him a quick geography lesson and asking him to look out the window at the restaurants across the street to indeed confirm what I asked him his response was «my manager said we only deliver one mile away.» Excuse me?! One mile away?! Like 5,280 feet? That’s it!?! So you mean to tell me I can call restaurants more than 15 miles away that will deliver but you can’t figure out how to get a sandwich across a neighborhood? There is a Chinese food restaurant, Zumé Asian Cuisine, that is further west of you, yet STILL ON 40^th that has food to my house before I can hang up the phone. You are a joke. You should change your slogan from «Freaky Fast Delivery» to «Terrible soft skills, zero people skills and absolutely no delivery.» I have never had a problem with your restaurants before. I place GIGANTIC orders twice monthly for my business and that will cease come tomorrow. I am surprised that you are still in business and if I have anything to say about it… You won’t be much longer. I’d rather have a laundromat or dispensary, I’d take an adult book store over your waste of space restaurant. Good luck Jimmy Johns, you’re going to need it.

This place isn’t bad. However their delivery range is ridiculous. I work less than 2 miles and I’m out the their range– unheard of! Apparently they only deliver across the street.

Hardly write reviews unless totally worth my time. This place, bad first impression. I walk in to a nice smile at the register, glance over the menu. I kindly ask if I may sample the tuna. Nice Guy at the register asks the sweet young girl making sandwiches who then asks the tall guy, also making sandwiches if I can sample. The tall guy pauses, doesn’t even look up and make eye contact to any of us and rudely shakes his head NO? ! I honestly should have walked out in shock of the lack of customer service, but was starving. Once I opened the wrapper and discovered what an embarrassment of a sandwich, I realized that I REALLY should have walked out, starving and all. Will NEVER return..

This jimmy johns is good. Nothing special. It was very busy when I came in for a late lunch. There isn’t much space allowed here for a line to form so it was very crowded. Lots of staff for somewhat less «freaky fast» service.

Always a great sammich and good service. The only way it could be better is if Dana brought it to me. #Dana&Parks

Certainly not freaky fast. Expect to wait well over an hour for your food. When I called for an eta I spoke to 3 different individuals who had no clue what was going on. This will be the last time I order from this location.

Insane! The delivery driver in the van literally almost ran me over and hit me! Unacceptable !! I am crossing a street by the airport and there is a crosswalk and it is clearly my turn, I am very easily seen, semi tall and especially with my dog hanging out of my purse. The driver either ran the red light or did not look for pedestrians in the crosswalk. He slammed on the brakes and inch before hitting me! I yelled «are you fucking kidding me?» And he yelled «yeah» and drove off. Of course I took a picture. I’ve been called the store that he delivers to the gentleman who answered the phone was very nice listens to my story and offered to get me the manager. The manager then only told me all he will do is talk to the driver after the lunch rush. He did not even offer an apology. I go is that it you’re not even going to apologize I said that two times before he apologized for the driver. Delivery driver it looks like trailer trash and he should not be delivering for a company. Your drivers represent your business his car is trashed he is trash so is his attitude and his appearance. All the hotels at the airport are like three 3 ½ star or more they do not want some trashy rude guy delivering them sandwiches. Really think about it. His actions were horrendous! If you almost hit a pretty girl walking her dog you apologize immediately!!! You apologize to anyone immediately if you almost hit them with your car!

Not impressed. I had a #11 and it was just so-​so. So many employees behind the countrr laughing and joking around. I asked for hot peppers after i ordered the sandwich nut no can do! No side items allowed after sandwich is made. Terrible customer service. My first and last trip here.

I am giving them a zero star review because their customer service is horrible. The customer service was very abrasive, lack of accommodation to the customer, the employees: there seemed to be so many of them delivering the worst quality. When my friend went to ask to get mustard, they asked what kind he wanted and then he told him, well it’s in packets don’t expect it to put in for you. Just their demeanor, their lack of front service training was horrible. Their white bread tasted like paper. It was not French bread. My wife asked for hot peppers cause I forgot to order it when I out in the order. They would not let us order a side order or give us some extras because they’re known as the ‘fast shop’ and who gives a care about the customer. Frankly, as an owner of multiple businesses, and from my friends at Fed Ex where speed and precision is important, I have never met a fed ex guy who didn’t want to provide great customer service. I’m shocked they’re sacrificing excellence to so something fast. To end, obviously they get no training whatsoever. My friend went to the bathroom and on the way out almost slipped because they were mopping the floor and had no signs anywhere. Worst experience ever zero stars. I would give you a zero but Unilocal won’t let me.

Within the last two weeks I have received terrible delivery service. Orders are taking well over 30mins before arriving. Today was one of the worst experiences, I tried to talk with the female manager over the phone, she was very rude and did not care to listen to me. She only said that they were busy and the driver is on their way. Why does Jimmy John’s not follow up by phone for the deliveries that are pending and give the customer a status on how long of a delay? Poor management! In these types of situations the manager should take care of the customer and handle the delivery themselves. I am thinking of never using Jimmy John’s again.

Gotta love a place that has a lattuce wrap sandwhiches where all the filling stays in while you’re eating. They make the sandwhiches lighting fast. I think they charge a little too much for extras like bacon, but all around a satisfying sandwhich. Not mindblowing or life changing, but good for a quick lunch on the go. I love that they deliver. Stayed in the hotel next door while I was sick and they dellivered in 5 mintues.

No matter how crowded it is, the service is ALWAYS fast. They are always well stocked, and there seems to be plenty of employees there at any given time. They have all that right for sure. The sandwiches are good yes, but inconsistent. Much along the same lines as the staff which can be super pleasant or downright rude and off putting. Ive had different toppings put on the same sandwich quite a bit. Ordering the number 15 tuna has had (at different times) different toppings on it randomly about every time. Not always following the advertised toppings.

I ordered online and they delivered my yummy roast beef on wheat and chips exactly when I had specified. I was a bit nervous reading some of the other reviews here, but ordered anyways for convenience since I’m staying at the hotel next door. I would definitely do it again!

Fast service, delivery can be spotty…
Great location off of I-​70 and Pena Blvd, close to the nearby hotels and 7 – 11!

Fast service, great subs! Employees obviously take pride in their work

Not so great.

Unlike other reviewers I really enjoy JJ in general. This particular one because it delivers to my work place: D. Prices are great, and they know me and usually what I order. They are very quick with deliveries, considering I’m in no mans land. They are always prompt and more often than not, early getting the food to me. Not really much else to say. It’s a typical sandwich joint that rivals subway. Nothing fancy or special.