Dentalworks

I wanted to say that my visit here last December went very well. My dental checkup with X-​Rays went very smoothly and Tanya did an excellent job. She was very thorough and knowledgeable. I also would like to address Dr. Trakakis for being very professional and friendly upon his inspection during my visit. Last of all, I would like to commend Heather for being diligent and kind in her efforts to ensure my visit was as pleasant as possible. I have an appointment in June of this year and I look forward to this visit. I would definitely recommend this location and staff to anyone needing dental work.

I was, of course, a little skeptical about going to any dental office inside of the mall. I was pleasantly surprised.
The front desk staff, while not overly friendly, were efficient and totally knew what they were doing. I have gone to about 6 appointments there, and have always been brought back to have my work done within 5 minutes of arrival. Not only that, but they showed me all of the paperwork for every single procedure, and how much my insurance would pay BEFORE the procedures were done.
The hygienist was AMAZING. It was my first time back to the dentist after 8 years of avoiding it, and she was very kind and explained everything that needed to be done clearly (I have periodontal disease). She also made sure I was as comfortable as I could be while she did the scaling/​planing of my gums– which is not fun, but ended up being fine because she knew what she was doing.
The dentist, Dr. Trakakis, is fantastic. He’s such a pro. Very warm and funny, but still professional. I had 14 cavities (!!), a root canal/​crown, and two wisdom teeth pulled. Every single one of the procedures went quickly, and without a hitch. I was shocked at how fast the tooth extraction went — and I had no swelling or bad pain. He knows what he’s doing.
Fox Valley Dentalworks doesn’t have fancy virtual reality glasses or anything, you don’t watch movies or listen to music on headphones. You just sit in the chair, and the work is done quickly and efficiently. I appreciate that. I guess the thing that could be improved upon is the office itself — it needs a bit of an update. –All fluorescent lighting, some of the tiles in the ceiling need replacing, and the chairs are very well-​used. They probably do a pretty high-​volume business, being at the mall. But those very minor things seem silly to complain about, because the staff is so great.