Deluxe Nail Salon

Was there a week ago and called ahead to set an appointment for my sister and I. We we got there they started the pedicure for my sister but mine wasn’t started till hers was finished. Then as we were getting our manicures the male technician cut my sisters finger and acted like nothing happened. Then the technician I had called me fat to my sister while I was next to them washing my hands. She also kept yelling at me to stop talking while she was painting my fingers but then was asking me questions. I was so confused and I did give them a tip but I really shouldn’t have. My recommendation would be only go here if you get KC or Vivian their the only nice ones and do a great job

Customer Service was horrible. I went with my mom and sister to get pedicures, it was the worst pedicure I have ever gotten.

Good afternoon. I used to come to this shop years ago and stopped because of the HORRENDOUS CUSTOMER CARE!
November 2014 I decided to give them another try. I thought that I found a gem. .or so I thought when VAN started doing my nails.
Today April 2015, the day before Easter, I called early in the morning and made an appointment for 415pm with VAN. I got there on time and waited until 433. I asked if I could soak the no chip polish off prior to Van Attending to me. The lady said ok… then she proceeded to speak to VAN in their native tongue and VAN looked at me and said «I have NO TIME FOR YOU!» I asked her if she was serious. she said «YES»…upon telling them I called, they said know but she is busy with customers try someone else… I told them they should be considerate of people’s loyalty and time. I too am a customer with an appointment.
Let’s face it there is a shop on every corner and POOR SERVICE will get nowhere. I clearly told them I would not be back. They had the nerve to say okay! As I walked out I saw that they had done the same with other patrons.
I am utterly disgusted to say the very least!
If I could give a negative rating I defiantly would. Stay far away from this shop!

I go here occasionally for a no-​chip manicure. I have also gone for a girl’s night out and we got pedicures and manicures. There is no need for an appointment — they won’t even take your name if you call. The prices are fair and the facility is very clean. I will continue to give them my business.

THIS REVIEW IS FOR WAXING ONLY.
I also had my nails done there at the same time, and it was ok, I would give the about 2 stars for the manicure (Very busy salon, and hectic! Was a little rushed and kept getting my polish messed up, they just kept layering it on and it would never dry right!) Although they were friendly they are too busy to really do things right.
OK, now for the Waxing, I would NEVER go back for the waxing either. I had a Full Leg & Brazilian & Eyebrow wax done.
Waxing was done in what is basically a closet, in the back of the salon, (The bathroom looked nicer) with a cot that is on top of storage supplies, and surrounded by stacks and shelves of supplies, towels and other items for the salon, in an already small room. The girl was very sweet but did not know any of the good positions to help the process go smoother, and so it took longer than it could have been if she was better trained/​experienced. (UNFORTUNATELY SHE DIDN’T EVEN WEAR GLOVES) She said they just get messy when she gets wax on them, so she goes with out… Yes, as I said before: I got a Brazilian done, so it was gross, and probably against a health code, you would think.
Wax was all over the walls, from it splattering from when they pull the strips off, and since it is such a small room it gets everywhere!
It got the job done, and I did not get and infection. But I will NOT be going back… Ever.

The guy that did my nails had terrible body odor and smelled like smoke. The combination almost made me gag. He then kept using his filthy thumb nail to clean up the polish around the edges. It was very unsanitary! I couldn’t wait to get out of there. He looked and smelled like he hadn’t showered in days. I enjoyed the pedicure given by one of the gals. The pedis are always nice. Reasonably priced but I’m afraid to go back as I might get stuck with him.

This was the worst experience I have ever had in a nail salon. First, they do not sterilize their tools. I went in to have a no chip manicure. Instead of opening up newly cleaned tools, she pulled them right out of the drawer.
In regards to the manicurists personality, she seemed like she was mad that she had to do my nails. The nail job was OK, but…
I will never go back due to the lack of sterilization of tools.

Absolutely love this spot I’m glad I heard of it they do such a great job on nails thy have great service nd their prices r very average not to much just perfect :)

We have been here three times now for a pedicure and the service is always pretty good. The first time they sat me and my husband and started our feet soaking right away so even though we had to wait it was more than fine… The second time no feet soaking while waiting in the chair… And this time (currently still there), my feet are soaking and my husbands aren’t!
All and all — they give a very nice pedicure with a WONDERFUL leg scrub/​massage. Also. Looks like they got new chairs since the last time we were here so it’s great to know they keep upgrading! :)

I went in here on a Sunday because I needed a manicure and my other place is closed on Sunday and this was the only day I could go. At first impression I a) felt uncomfortable walking in because I walked into the door and everyone just sort of starred at me like what did I think I was doing there and b) was thrown off because they only had one little itty bitty rack of polishes by the front door and the rest of the racks with colors were randomly place throughout the shop behind the chairs and in the back of the shop. I had to excuse myself to get to one of the racks because one manicurist was sitting right in front of the rack I wanted to look at doing someone’s nails. I don’t think that’s a good idea it was hard to find a color I wanted and I felt awkward walking through the shop I felt like I was interrupting.
I also thought that it was a bit tight in there. The chairs were really close together and the pedicure chairs are angled facing the front of the shop which I assume is so they can fit more chairs in the back. But my opinion is that if I went in there with my girlfriend or mom I would want to be able to talk to them and with the chairs that way you wouldn’t be able to.
After I got settled in, picked my color, and got started with my manicure the manicurist was very friendly and nice and she even offered me a drink while I was getting my nails done which I though was a nice touch.
It’s also fairly priced I thought as compared to other places in the area.

My mother and I have gone into Deluxe a few times and had Shelly, who is wonderful. The last time I was in there though, it was a terrible experience. I told them it was my birthday, and explained what I wanted which I had a couple of questions on. I thought the lady and I were on the same page, but after listening to that younger woman in there talk nonstop in another language and laugh for about 40 minutes, it became apparent I wasn’t getting the no chip polish like I wanted. I asked about it, was told that I said I wanted the gel nails, not the gel no chip, and then told to go sit at the light. Whatever. I waited my 15 minutes, went to get in my car, and messed up my nails. When I went back in, all they did was tell me I was wrong again. I just gave up and left. If you plan to go here make sure to request Shelly!!!

I usually go to Tammy nails in North Aurora, but saw the great reviews here and decided to give it a try. I will say the appearance is very nice. The polish selection is great, but they are scattered around and some seem to be locked up in a little glass cabinet. Not sure what that is about. The price is higher than my normal place but still reasonable. That’s the good part. BUT, my technician said about two words to me. I’m not looking for sparkling conversation, but a little small talk would have been nice. I felt like an outsider in some high school clique. The foot and leg massage was extremely weak. 10 days later and my nails are growing out very unevenly on the tips. All in all, not a shop I’d recommend to anyone I actually like!

I normally get no-​chips at tons of places but this one is by far my favorite. I have only been here twice… two weeks ago and again today… but both times the no-​chip I received beat out any other no-​chip I’ve had, anywhere. They do a beautiful job, absolutely flawless. They really take their time with ensuring perfect results and trim my cuticles perfectly. Never had a pedicure here but I wouldn’t hesitate to get one.

Been going here for a couple yrs. Super clean and the ladies do a great job. When I bring family with they always comment what a nice salon this is.

I’ve only had one no chip manicure ever, and it was disastrous. I decided to give it another shot, going with this place after reading reviews.
The shop itself is nice. Pedicures in the back, manicure tables up front. I was welcomed as I entered, and immediately taken to a table. Everything was clean and neat, and my nail tech waited patiently as I chose a color from one of the color wheels (they had A LOT) of choices. The particular color I chose was gelish brand, though I’m not sure if that’s exclusively what they use. My sister, who gets no chip manis all the time tells me that gelish is the best brand by far, and I really liked it. My nail tech was very, very thorough and made sure it was even and perfectly applied. She was sure to ask that I liked it and was happy.
I definitely plan on going back. The only negative thing I can say is that you can’t put a tip on your card payment. I had no cash on me and felt like a moron. I’ll make sure I have cash with me next time.

This is a great local nail salon. I visit often for manicures, pedicures and eyebrow waxing. They always do a good job. The facility is clean and very nice; much nicer than you’d expect from looking at it from the outside.

I’ve been going here for over a year now religiously every 2 weeks! I love Nancy that’s who I see regularly but I think all the girls are great. Im very picky about my nails. I get gel nails but I still like them to look very natural and Nancy always does a great job! I’ve also seen Michelle and she does a great job as well.
The girls are always nice, welcoming and fun to talk to. They also keep the salon very clean which I appreciate! I definitely reccommend them.

I go to this salon every few weeks. I’ve been getting the shellac manicure and it will last for 3 weeks before I need to have it redone. The staff is always polite and attentive. The parking can be difficult if you go at lunchtime because Chipoltes is next door. I just don’t make appointments for lunchtime.

Had a great first experience! Came in within only a ½ hour of closing and they were able to do both a manicure and pedicure for me. Very clean salon and nice people working there! Love my toes, thank you, I will be back!

My best friend told me that she loved this place for mani/​pedi, and as we had the day off, we decides to take ourselves for mani’s.
My friend got a normal mani and an eyebrow wax that she was very pleased with. I decided in a Hot Stone Therapy mani and got Shelly. She was very thorough (and a bit pushy about trying additional services). Tips of my fingers to up to my elbows was treated. Hot wet towels, parifin on hands, exfoliation, and of course polish — $ 25. Wonderfully relaxing :)
The music is kinda 90’s boy band meets 80’s love songs, but it wasn’t really bad.
I’d like to try their pedi. The chairs look awesome and my friend swears they do a great job, but…
CAUTION: They will NOT include tip if you use your card to pay. I think it’s their way of getting cash tips so they don’t have to claim it in their taxes. That is the one thing I REALLY don’t like and delays my return. I pay EVERYTHING with my card and rarely ever have cash. I had to have my friend run to the bank and get some cash for me to pay her, which was VERY annoying and inconvenient.