Natural Design Swimming Holes & Waterfalls

Plaster flaking one year after our pool was completed. Would not return our calls. They said our pool falling apart was how we maintained our water even though we used the pool maintenance man that they recommended. Very shady business practices in my opinion. I would not recommend this business.

Eek! Methinks not!!! CONSUMER BEWARE
poor workmanship, crew verbally abusive to each other on jobs site, very uncomfortable for homeowner, pool constructed to wrong dimensions
Verbal commitments were made by Bill Ehler to install electrical breakers,
when Bill discovered that his crew had dug the pool wrong, he refused to
keep his verbal commitment. Bill refused to return email and telephone calls
to discuss the situation with us. The Natural Design sign that was advertisement on our lawn was taken away, I attemps to speak with Bill or Chuck were ignored., leading us only to belive the job had been abandoned.
I was not kept informed of the building schedule, it was a surprise if they showed up to work or not! The crew had no regard for our animals safety, leaving the back yard gate open allowing the dogs to get out. When I asked Chuck to speak with his crew, he stated no, just put a sign on the gate! If I requested to be informed, they became angry and agressive. A complaint has been files with the Contractors Board, BBB and the Federal Trade Commission. You may go to these website for more details, and you will be surprised as I was to view the additional complaints. I should have been more deligent and used these resources before I made the choice to go with Natural Designs Pools, after reviewing the complains on BBB, I would have not made the same choice.