Brent’s Alignment & Repair

I took my truck in for a front wheel alignment expecting to pay 80 to 90 bucks. Prior to taking it in i replaced the typical parts that were in the front end in hopes of avoiding the common «upsell» activity that I’d found in with other mechanics in the past. Unfortunately I received a call later that day and they explained they couldn’t do the alignment until they completed an expensive repair. At this point i needed my truck back but had no other choice than to spend the extra $ 500 plus to do the repair. I can’t say that the parts weren’t required as i was not able to see, but just wanted to pass along to make others aware.

After many failed attempts & wasted time/​money at other well-​known shops… I have found the one! I was able to get in next day & they assured me they could do my alignment correctly. & they sure did! They also did a little extra & adjusted my vehicle height after the lift I installed. I now have a place for myself & to recommend to my friends & family. Thanks for the great work!

I’m pretty happy with the process they do here. 2^nd vehicle I take here and job done right.

I have been to this place a few times. Each time the job was done right the first time. Never had a problem with the work they did. The only reason why I started coming here is because my father hates all auto repair shops because they can’t do anything right according to him. Brent’s is the only one he likes. I will continue to bring all my vehicles here to be serviced.

Never had a problem. Been here several times. They are quick and fix it the first time.

I’m a big fan of Brent’s. Brent and his team are straight shooters and don’t try to upsell you on anything unnecessary. They get the job done right, quickly, and at a very good price. Ask whatever questions you have, they’ll explain (and show you) exactly what is going on. My family has been taking cars here since the mid 1990s when he was in Federal Way (we’ve taken in Ford, BMW, Chevy, and Infiniti).

I came here for a wheel alignment based on good reviews on the internet. The receptionist over the phone was neither friendly or rude. I came to my appointment about 10 minutes, and there was no attitude about it (there was ice all over the roads!). None of the workers really said hello when they first saw me. However, when they were all done and I paid, I was talked to. The receptionist or the repair-​person didn’t really explain much to me. They also didn’t really give me a clear answer on whether I should get a front-​wheel or 4-​wheel alignment. They just said that if they had to take things a part to see if I needed a 4-​wheel alignment, they would have to charge me that price anyway… Ok! I was under the impression that the professionals would give more answers on a topic as narrow as wheel alignment! I guess not.