Toco Instant Printing

I started using TIP for business cards because I wasn’t satisfied with the quality from Vistaprint. Excellent quality, great customer service, and a fast turnaround. I then tried them for a print job for an upcoming trade show. Again, they handled my order with extreme professionalism. I prefer to support local businesses, and Toco Instant Printing has proven that they can deliver the goods.

If I could give this place 0 stars, than I would. We weren’t even acknowledged after standing there for at least 5 minutes, so we figured we would sit down and proceed with self printing, hoping instruction or set up wasn’t needed. The computer immediately froze twice, and had to be restarted. Once we could get it started, it was probably the slowest computer I’ve ever seen. It would have taken a full day to print out the full outline my fiancé needed for the bar exam. When we waited in line to ask the associate working about the computer freezing, he would not acknowledge us still, so we finally left. Was really hoping this place might have better service and fairer prices than a FedEx office, but clearly we were wrong.

Let’s be honest, for you designers out there, having to turn around a print job in a hurry is one of your greatest fears. It’s what was keeping me up nights, and finally turned me onto Toco Instant Printing. I had a project with multiple pieces on multiple paper stocks that I needed fulfilled and was worried it wouldn’t be done by the deadline I was given.
Enter a helpful coworker who said, «I usually use Toco Instant Printing. They’re good and fast.»
And that’s good enough for me.
I called on a Thursday morning asking about the turnaround time for the job I had in mind (many printers require a bit of notice to complete big jobs, which is why I was concerned). The helpful man on the phone, Todd, indicated that it was only a 1-​day job for them and I could expect to have it completed by my Friday deadline.
Sure enough, in less than 24 hours, my job was completed with a great deal of detail and follow-​up from TIP’s staff.
Price was reasonable, and I was completely fine with paying the cost, especially since it was last-​minute. I always appreciate local businesses and will continue to use these guys for any other high-​quality printing I need done.

Toco Printing has been my Go To printer for years. They have helped me create a wide range of work for my dental office. They are close to our practice so it is easy to pick up work. Just this week, I had my cards re done. Very nice. Very simple. Close to the office and professionally done.
It’s easy to drop in and review work with them at the shop but they can also accept fax or email of documents or layout.
Thanks y’all.

What an unpleasant surprise. I used this firm in 2012 and had a seamless experience, but each visit on this project was worse than the next. Each time I was amazed at how condescending and bothered the two guys behind the counter. Definitely did not go out of their way to explain things to me or to try to get it right. I wouldn’t have written this negative review if the only issue was rudeness. What put me over the edge was when I emailed, called and visited (but didn’t get to talk to anyone because they were still closed 40 minutes after opening time) to talk about a possible change, and they still ran my order after promising they wouldn’t until I saw a proof. Too bad. Good thing there are so many other options for next time.

I found Toco Printing using
as I need scanning service while on the road. I called and got a reasonable quote over the phone. When i arrived, there were a couple of guests ahead of me. But I appreciated that the lady multi-​tasked and scanned my documents while the other guests were uploading their file for print. Upon checkout, she charged a higher price than the quote I got over the phone, but she honored the price. It was a very pleasant experience.

I’ve had several sets of business cards made here. While not a firm full of blazing extroverts, the staff has sent me proofs when I asked, completed the project promptly, called me and informed me of that fact, and has always been a pleasure to work with. Convenient central/​west DeKalb location and onsite parking.

Had a wonderful experience with these printers. I needed business cards for my alumni group and they created the cards quickly! The cards looked greated and came just in time for a large event last weekend. I will definately recommend them to others

These printers are absolutely fabulous! They are the old school kind of printers who actually work with you, instead of these silly FedEx/​Office Store kiosks where you do your own work anyhow.
They did wedding invitations for me that no one else could, with multiple changes, cheerfully and on time. I cannot recommend them strongly enough.
If you want your printer to actually do their job instead of making you do it all, go here. They are ethical and do high quality custom work without a single discouraging word about it.

A friend from work recommended Toco Instant Printing to me when I had an Emmy emergency. At the last minute, I had to reprint my Emmy presentation for character design which meant I needed really nice prints of my art work.
When I first walked in to Toco Instant Printing, I was a little skeptical because it has a very mom and pop feel to the place and did appear to be state of the art. They quickly put my fears to rest however. I explained what I needed and they were very helpful showing me paper stock options and sample prints. They ended up printing my 20 page presentation in less than an hour and it came out beautifully, and this is the best part: The price? $ 11 !!! I was expecting $ 30 minimum.
For my first presentation I made an apple book via iphoto. I have to say that their prints were much better than apple’s, plus faster and cheaper. I definitely plan on using them for printing work in the near future.

I took a small painting in to get a high quality scan of, and see about getting prints made.
It was like pulling teeth. His answers were short, as if it was the last thing on earth he would want to do. He spoke in very technical terms, and I had to ask him several times to break it down as to what it meant. (I don’t understand how their computers and printers work together, what resolution or color setting it should be on, what kind of pixels to use, paper is best, etc). I was hoping, being an experienced business as they so proclaim, they would be able to offer me some advice.
After a rather frustrating front end of the conversation, he did spend some time trying to get the scan and print how I wanted. The print turned out very skewed, although the computer scan I have is great.
They could have been so much more accommodating. I felt like I was bothering them, or stupid for asking them to explain technical terms. They could have had all my print making business, but I will be taking it elsewhere.

So glad I’ve found these guys! I went to several national chains in the Toco Hills area to get a more complex order done within 2 days. None of them could get the job job done in time… one tried and the quality was horrible! Then, I went by Toco Instant Print and they did the job in 1 hour, and at excellent quality! These guys are fast, knowledgeable, friendly and competitively-​priced. What more could you ask for?

The friendly and personable staff, high quality of work, and genuine concern for customer satisfaction is clearly why Toco Instant Printing has been in business for over 35 years.