The Pointe At Lenox Park

I thoroughly enjoy living in this complex. I’ve been living here for about 3 years and although the rents have skyrocketed, it certainly is a worthy increase. I would recommend this complex to anyone looking for an affordable rental, within the city limits and convenient to public transportation, as well as major highways and intersections.
The only gripe I do have, is that not everyone that resides in the complex is as respectful as they need to be, knowing that they are your neighbors. My neighbor in unit 6203 is probably the most inappropriate, loud, weed-​smoking, rap-​music thumping and probably most ghetto person I’ve ever had to live next to. I’ve had to call the police on her several times, and although I’m not too thrilled about the advice I was provided to handle her, I was informed that my police reports should help me, although I prefer it wouldn’t have to go that far at all. But for the very high expense of rent that I pay, I do feel that while this is apartment living, a certain level of respect and appropriateness should be given to our neighbors.
The complex is well-​kept — the gym has been fully upgraded and yes, all the machines work properly. We also have gates now, along with the security systems that are already existing in the apartments. I’m hoping that the upgrades and the refinement that they are doing to the property further assists with eliminating the not so pleasant neighbors, and brings a better crowd to our complex.

I was about to move out but when Cortland Properties came in and announced they were renovating the property I decided to stay. Alex and his team have done a amazing job of completely turning the property around! Ida and her renovations team were amazing. The renovation of my unit was smooth. The office staff of Alex, Jalesha and David are awesome. Mario and his maintenance staff is incredible. Any maintenance issues are resolved immediately. They always communicate to the residents all the changes that were being made… I would definitely recommend this place to anyone who is looking for a great place to live. The location is perfect. Easy access to buckhead, the freeway and downtown…

I absolute love living here. They have done some great improvements. The new office and gym are amazing. They are still in the process of installing the gate which would be added security. The office is so responsive to any needs we have had. Repairs have been fixed sometimes in the same day. Our neighbors have fast become friends and it’s a great place to live. I would highly recommend this place to anyone.

Keep in mind when reading negative reviews that this apartment complex was taken over by a new property management company earlier this year. Apparently, the last property mangement company did a very poor job overseeing the property. The new property management company is extremely responsive whenever you have a question or concern and they genuinely care about the residents in this community. There are numerous ongoing renovations to improve the property and I am pleased with the progress they have made. This community is pet friendly (its was one of a handful around here that would even allow my three small dogs) so there are A LOT of pet owners here. Yes, dog pooh is an issue but there are numerous doggie clean up stations around the complex — its just a matter of getting the residents to do their fair share of cleaning up after their pets. The property management company has communicated to the residents that there will be fines assessed if people don’t clean up after their pets. Overall, the maintenance staff is very nice and super responsive, and the residents in the complex are friendly. Best of all, I think you get your money’s worth living here.

I don’t even live here and I know these apartments are horrible. I went in 2 weeks ago to look at the apartments, I looked at the one bedroom and it was ok. They are upgrading the apartments a d way cheaper than some others I looked at. I had them run my credit and paid for the application fee but wasn’t sure about putting one on hold yet so I didn’t pay that fee but was told that was ok. When the time came and I decided I wanted the apartment I would pay the hold fee… well 2 weeks later I get a letter from a debt collection agency. I don’t know why I received this. I don’t owe them money and isn’t it so convenient that now I can’t get anyone to answer the phone??? So now I need to make a trip to the office to find out what the hell is going on. If I am having this much hassle before I move In I can just imagine how bad it would if I actually had to deal with these people regularly.

its been almost two years i still live here in this apartment complex in a one bedroom one bath 800sqf unit clean enough and spacious with three closet and hallway laundry room, kitchen appliances are okay. the area is decent enough close by grocery stores, Marta, schools, etc. only issue is the lack of maintenance staff that is all negative point about this place besides that some neighbors are noisy or leave their trash or cigarettes bottom on stairs which is about individuals and office notice is not gonna work on them.

If you have a maintenance issue, forget it. I have yet another problem, this time with my oven.
I have been calling the apartment all day today from 9:00 this morning when they opened from my cell as well as my work phone (22 times total– given the 3 different numbers I have for the leasing office) and tried calling every possible moment I could while I’m at work, hoping they could fix this issue at some point before close today. Really, no one, NO ONE answers the phone all day??? I eventually call from a co-worker’s phone and funny they actually answer. I tell them I have been calling since this morning about a maintenance issue, and that it’s been a week since I originally put in the maintenance request but the lady tells me «we’ve been so busy today» and «I’m by myself right now» blah blah blah. She proceeds to tell me they will leave it for maintenance and take a look at, blah blah. Who knows when this will actually get done. But like another resident has also described, this place is not good. You really do get what you pay for and it’s not worth it.