Sentry Management

Agree with multiple previous statements. I can NOT wait until the market makes a big rebound in West midtown so I can sell this property. MAin reason to sell is get away from Brock Builders (who never follow through with anything planned; or if they do it is a the pace of a turtle. Second reason I can’t wait to sell is to be rid of this management company. Their tier of fines is ridiculous and the things they come up with and «twist» so to make it look like it falls into your neighborhood by laws is insane. If searching for a property management group for your own properties I would NOT use this company.

Horrible Company, Horrible Staff
This company will stop at nothing in it’s harassment of homeowners. It makes inaccurate interpretations if the HOA covenants and tries to assess fines without letting you even communicate with them. They turn a blind eye to the HOA board members properties and do not hold them to the same standards as other homeowners. The owner is rude and awful and the employees are just like the owner.

This management company is absolutely horrible. They are incapable of managing anything. Our property manager, Caren Browne, is incredibly rude, disrespectful and extremely unprofessional. Check out this Fox 5 News Story about our experience.

Sentry Management is destroying our neighborhood by covering up for and assisting our corrupt HOA board. Sentry Management’s property managers are a joke. Our property manager Caren Browne, is so unprofessional she has resorted to physical threats to our board members. On a regular basis it’s almost impossible to get any kind of response from Sentry when there is a homeowner concern, even if it involves the integrity of our homes and the safety of the residents. Even though it’s the property management company’s duty to advise the board and oversee the well being of our neighborhood, Sentry Management does not in the least. And if you try to contact the VP Cal McShan to voice your concern about your mismanaged neighborhood, you will be dodged from all angles and never allowed to speak with him. Absolutely infuriating. Sentry was featured on Fox 5 last night in regards to how they are assisting our board in essentially destroying and bankrupting our community. Do not put your own community through this. We can’t wait to get rid of this management company.

Thank you Sentry Mgt. and The Board of Directors at The Highlands on Rosedale. Your time and effort with the clean up at my back door (fire exit), to the court yard is very much appreciated!
Now, if we can only have the outside fractures in the veneer and brick patched on bldg. 1116.
In recent correspondence to owners, the board has stated, «We do plan over the next two years to have every building reviewed by the same structural engineer, however due to the severity of the issues with building 1118, it is essential that we begin there. Sentry has been very supportive in this process — helping us do the right thing for our condo community.»
THE RIGHT THING?! These engineers were never even asked to inspect bldg. 1116. They will only do what you pay them to do. So the deep fractures in the outer surface will continue to be neglected for the next 2 YEARS! And much of this will have an effect on the interior of my home, because my interior wall is on the opposite side where the outside damage exists.
The board is about to spend over $ 30,000 of our Association fees (on top of an assessment on each owner for $ 1,500 each).
EVEN A MINUSCULE AMOUNT OF THAT MONEY THEY ARE ABOUT TO SPEND COULD PREVENT FUTHER DAMAGE TO BUILDING 1116 IF THEY WOULD ONLY MAKE AN EFFORT TO PROTECT THE INFRASTRUCTURE FROM THE ELEMENTS UNTIL THEN.
Why is this building being neglected? Because none of the board members live in it (except one that is in the process of moving) so they couldn’t care less.
The Board’s property isn’t being damaged, it’s in the process of being repaired.