Publix at West Paces Ferry

This is the most pleasant grocery I’ve been into in a long while. Everyone I passed sounded kind and eager to help me find what I needed. Tikeisha, over in the deli, really pays attention to detail and took her time making my wrap. I will definitely come back to this location.

Seeing a Publix light on after battling 9.5hrs on West Paces Ferry was like reaching the Emerald City. I was oh so thankful Publix stayed open during the snow nightmare and not only that, their tired employees worked around the clock to ensure everyone was comfortable and was taken care of.
I was able to buy food, water and a flashlight to trek the 3 miles to my destination. I saw they set up computer screens with movies, and brought out their employee microwave for a makeshift station. Good people exist and they are at publix on west paces.

Yeah Publix West Paces Ferry!!! I was stranded in the January 28 – 29, 2014 snow disaster and the Publix manager opened his doors to 300 victims of the storm and traffic. The employees were gracious and gave us shelter from the storm. Can’t say enough nice things about them. God Bless you all!

When I was growing up, this now-​Publix was an archaic A&P. I still remember that store fondly for the times we shopped for watermelon (to make our traditional high school vodka-​melon after cheerleading camp) and grocery runs for my mom around the holidays and…
I don’t shop here that often now, but did have reason to for my chef boss a few days ago. This is indeed a very small Publix (I’m used to the more spacious one at The Peach) but I thought it worthy of a review because the staff here is SO helpful. I had to get assistance locating a few things and every body from the produce guy to the manager to clerks was super nice. I often do the food shopping for my boss, who does personal cheffing for families, and she always has a very detailed list for me, which often includes things I don’t usually buy for myself (red kidney beans or chiles albondaga for example) and/​or in very specific quantities so I sometimes need assistance figuring out what exactly I’m supposed to get to make the best use of the client’s money.
Definitely, NPWH and when I’m in the area, easy choice to shop here!

Its always clean. Its always got groceries. It does need more organic choices. I love the convenience it has to Starbucks and Willy’s. I can easily pop in to the Publix if I need something before heading home. Parking in this lot is sometimes a problem, but that is the sign of a busy and successful shopping center.

We live in the neighborhood so shop there frequently. What I am writing about today is customer service. We found we had a flat tire when we left there last Friday night — very cold and dark evening and we were not dressed for it. The Customer Service Manager Scott Ferguson jumped right in and offered to help. He got a flash light, helped take the groceries back out of the trunk, find the tools and then worked with another customer to change the tire. Now that is service!

This Publix is in walking distance of my home and that alone should get it at least three stars! Yes, the store is the smallest Publix you will ever see, But, that’s not what pulls this store down. It’s the lack of selection, expired products on the shelves, and the inability & apathy of the store management to respond to customer needs. The attitude from their managers puts forward the perception that this store doesn’t need to compete for your business because the convenience factor should outweigh all the negatives. It doesn’t.

small yet convienent yet the staff is respectful and extremely nice plus: they always offer to take the grocerys out for you

You know what’s NOT convenient about this Publix? The fact that I ALWAYS need to go on Wednesdays during senior citizens discount day.
While I enjoy all of the entertainment and laughs from observing the elderly flip their shit over a 2-​for-​1 deal, I MOST enjoy the customer service. An elderly woman could actually spit in a cashiers face and scream out that they DON’T WANT NO HONEY WHEAT 2-​for-​1, and the cashier would be perfectly calm and respectable.
So therefore I keep calm and try not to comment on the behavior of some customers, because I’m certain they get this a LOT.
In other news, this is (like each Unilocaler has stated) the smallest Publix I have ever been in. The plus side? It makes shopping fast and easy for me.
Being in a corner location of a shopping center surrounded by boutique (s), restaurants, starbucks, etc, it’s probably the easiest place to «pick up a few things».
I’m usually a fan of using my Kroger+ card, but this Publix is far too convenient for me to want to drive elsewhere. If I ever need specific items (like produce that I can’t find at this teeny locale) I usually have to go elsewhere. Like Whole Foods down the road.

This has to be the smallest Publix I’ve had the opportunity to ever visit. The store itself is very nice and clean, and the employees seem friendly enough. The problem is that it is so small that it is hard to find the groceries I’ve become accustomed to purchasing. I love produce and this Publix lacks a produce department big time.

This Publix is convenient to my office, but it is not my favorite. It is ok for running in to grab a couple of things, but it is tiny, and their selection is limited. The staff is super friendly and helpful though.

A medium size store, same shopping center at the OK Café.
Like the cold cases of prepared foods. Fresh cut up fruits, prepared entrees, snacks, etc…
The Bakery doesn’t look like they bake there. The floors seem dirty at the check out area.