Profiling Solutions

Specialties

Profiling Solutions works with a diverse range of companies in a host of industries to automate and improve customer retention and experience while increasing sales and lead conversion.

We offer industry leading solutions for CRM: Sage SalesLogix, SugarCRM Business Process Management: KnowledgeSync and TaskCentre De-​Duplication: Parabis Telephone Integration: IntelliCTi Address Standardization: Satori and Business Intelligence: QlikView from QlikTech.

Our experience has lead us to develop vertical templates for range of customers including: Investor Management, Private Equity, Hedge Fund, Home Remodeling, Home Health care /​Medical Equipment, Commercial Real Estate, Equipment Servicers, Logistics and Office Supply /​Reprographic Dealers.

We support customers across the US and Internationally from our headquarters in Atlanta, GA and office in Mobile, AL.

History

Established in 1998.

Profiling Solutions was founded in 1998 by Ron Fisher. At the time, Ron was working for a local software company, Ross Systems, managing their customer database and inside sales team and was the liaison between them and the industry analyst groups. He was tasked with finding a CRM solution that could manage marketing campaigns, create a sales pipeline and provide customer support with visibility into the pre-​sales process.

Former colleagues and customers approached Ron about creating Reporting systems and performing analysis on their data. At the same time, Ron was approached by a Sage SalesLogix Business Partner to author a Campaign Management tool for Sage SalesLogix.

Profiling Solutions did not become a Business Partner of Sage SalesLogix until 2000. By that time, Profiling Solutions had gained a reputation for expertise in developing and supporting Sage SalesLogix. Sage SalesLogix and other Business Partners referred us clients for assistance with their existing deployments.