I’ve been visiting a lot of nail shops around Atlanta area and this store has one of the worst service with no professional treatment to their customers. They provide very minimum care towards your nail, mostly outdated in comparison to other shops. The ambience wasn’t great at all, no music nothing and some staffs like to complain. If you want a relaxing place with great quality nail service, this place would most likely leave you with disappointments.
Tracy P.
Place rating: 2 Atlanta, GA
So after reading the reviews, I’m guessing they have either come under new management or completely let themselves go. Walked in with a friend on a Saturday afternoon for pedicures. Had a wait of about 20 mins(though they got the chairs ready and asked me to sit down after 5). The places looked shoddy and unkempt, but faces were friendly. Polish selection was super lame– they had nothing under two years old– China Glaze and Color Club mainly, a few OPI and even fewer Essie. The first two colors I chose were so thickened and dried I had to grab a third choice. When they finally got started on my pedicure, I immediately noticed that the salon employee did not wear gloves, she used tools from a bin(not sanitized), and even used the dreaded razor that was certainly used on the customer before me! Gross. There were a few ouchy moments with cuticle scissors, the foot/leg massage was meh, the polish went on smoothly and without a mess. All in all, I won’t be back.
Shaferia H.
Place rating: 5 Sandy Springs, GA
I’ve been coming here for 7 years! Tracy and her staff are great! The only time I don’t come is when I don’t feel like driving from Gwinnett, but sometimes I make myself because they are awesome!
Stephanie M.
Place rating: 3 Norcross, GA
I had to find a new nail salon and came across New Top Nail and originally thought so far so good but am starting to wonder? Seriously I am torn about this place I will definitely give them a 3.0 there are reasons for this. The pedicures last = nice. Fill in’s — On more than one occasion I’ve had problems with the nails from the get. For some reason I can leave and they look great and then I will look down and one has mysteriously started lifting(at times a couple of hours later) not kidding. Hey, «I live on the other side of Sandy Springs so getting back here for a nail to be fixed the next day is a huge pain in the ass» o.k. is all I’m ever told. Would I suggest going well if you live near this area sure a good technician is hard to find my hopes are that this one won’t be going anywhere soon. *This review was eventually started in June it is now August and the tech is gone with no forwarding address agghhh !!!
Megan T.
Place rating: 4 Alexandria, VA
I’ve been going to Newtop for about 10 years. While I haven’t lived in Atlanta in about 7 years, I pop into Newtop every time I come back. I chose them originally after going to another, more upscale, salon that wasn’t properly sanitizing their equipment. New Top always sanitizes, and my nails always look beautiful.
Stl A.
Place rating: 2 Atlanta, GA
After my workout next door at LA Fitness, I decided to pop into New Top Nail for a manicure. I know I was the first customer of the day, but the place wasn’t very clean. The carpet looked like it hadn’t been vacuumed in awhile(there were nail clippings and popcorn on it) and the towel they used for my manicure looked like it had already been used… there was stuff in it. When I questionned the lady about the towel, she said it was clean. And, aren’t you supposed to put lotion on my hands for a manicure? I guess some places do and some don’t. I’m sticking with Hollie’s Nails up the street on Roswell Rd.
Shellie T.
Place rating: 5 Atlanta, GA
I have been coming here since it opened. I have been nothing but pleased with the great service and nice people. They are as professional and talented as it gets and I have been to a number of other places. Clean, doing all the little extras like massage and shoes, I am very happy.