Mocha Chic Spa Studio

Got a gel pedicure and loved it. Ann and Nicole were super courteous, friendly and easy to talk to. The salon was clean, modern and not your «typical «nail salon. Highly recommend it!!!

I’m sad to give this place only 2 stars because my first experience here was awesome and I highly enjoyed my relaxing facial, however my second trip was a complete failure. I bought a Groupon package of 3 pumpkin enzyme facials.
Trip 1:
I booked my appointment via phone with Nicole. She’s very polite and welcoming on the phone and in person. It was a little tricky to find the place where it is tucked away in the corner of the Amsterdam Walk but once inside I was very relaxed and comfortable. The room is small, but accommodating and very clean and cozy. Nicole was very professional and nice and I felt very comfortable with her. NOTE: ***I gave her a very generous tip when I left.***
Trip 2:
I booked my appointment via phone as I had before. When I arrived at the suite the door was locked and no one was inside, all the lights were out. After waiting a few minutes I called Nicole. There was no answer so I left a voicemail thinking she was maybe just running late. I told her I would wait a little longer for her to arrive. After about 15 minutes went by I called a second time and told her I was leaving and to please call me to reschedule. I wasn’t mad and I left a very nice voicemail both times. I tried her one more time before I left the parking lot and there was no answer again.
The following week I hadn’t heard back and I tried calling a couple more times. I never left a voicemail but I was pretty irrigated at this point that I couldn’t ever get anyone to answer much less call me back. I’m thankful I live close by because the no-​show trip would’ve been a pain if I didn’t. This Trip #2 happened in October. I never heard back from Nicole. I was able to get a partial refund from Groupon for the 2 unused services and my trouble.
This really is a shame because, as I said, I really liked the place, service, and location a lot and would have gone back even without a Groupon. I’m still really not sure what happened or why she never tried to reschedule. Maybe she was embarrassed and didn’t wanna deal with it? I really wish I knew. Either way, she lost a great customer who appreciates and knows how to tip on great service.

friendly knowledgeable owner but i’m not a fan of the whole beauty studio concept. location is convenient but a little confusing to find. would bump this up a star when Nicole gets her own space.

I have been wow’d. Nicole (the owner) is super knowledgeable and does exactly what my skin needs. I bought what she recommended and my face is still glowing. Take her suggestions and buy the at home care. I love love love it. The space news very intimate and relaxing. I think I fell asleep. I’m grateful my skin is in her hands. I am telling all my friends to try it at least once. I know they will be hooked. The concept is innovative and chic!

My Sept facial was the pumpkin-​enzyme facial. Nicole is quite professional & knowledgeable. I did however get the post-​facial breakout.

Awesome place. My skin looks so good when I leave. I came with a groupon but will continue being a regular customer.

I enjoyed my visit for a mini-​facial and massage. The owner is very nice and easy to talk to.
As a note, the location is tricky — you have to drive back into Amsterdam Walk, into the corner. There are not very many spaces so I had to park a bit far away and walk down. This is one suite in an indoor salon of suites. The one down side is that you can sometimes here people in other suites talking/​laughing over the spa music, but it’s not terrible.
The mini facial was basic but nice — cleanse, exfoliate, tone, moisturize. Products had pleasant smells and feel.
The massage was also nice and relaxing. She has a unique order she follows, but it works.
I visited with a deal I purchased online, and would go again at that price, but most likely not full price.
Overall, a pretty good experience.

What a nice experience. The scents, music, touch.