H&M

Great product! But the employees behind the cash registers take forever. It never fails. no matter the time of day.

Compared to the Atlantic Station location, this one is a blessing. It’s not as crowded and more neat, however they try to cram everything to the front of the store. My complaint is that the layout is all wrong. They put a table smack dab in the middle of the walkway… when I’m trying to walk to the back of the store, I’m stopped each time I’m entering the next segment of the store by a table or customers trying to funnel out the narrow path in the checkout section. Also, the checkout section shouldn’t be segmented to look like there are separate lines to each register… only to have the worker say «There’s only one line ma’am.»

This H&M location is one of the better ones in Atlanta. There is a lot of merchandise to choose from in this two-​level store. The price point for clothing in this store varies as things can get on the higher end.
I like the way that everything is organized. When items are simplified and easier to find, it makes the shopping experience that much better. However, this is always room for improvement. My only wish is that the men’s section would offer more variety. The H&M location at Atlantic Station has a better offering of men’s clothing. But hey, it is what it is.
Now that part that I really drag is those god awful long checkout lines. OMG!!! What is up with this? This is reminds me of the long lines you see at one of the shops right at the front entrance of Six Flags Park!!! If you don’t come at a time when it is less crowded, then yes, expect a long wait. Your best bet is to come here during the middle of the week.
Overall, this is a pretty decent H&M. I don’t drive up to Cumberland too much since there aren’t too many department stores at this mall. But if you need to go to a H&M store, this one is is OK.

I love the prices but some of the quality of the clothes are questionable, therefore the prices. I have purchases pieces that has become a favorite staple in my closet so I am definitely not knocking the company. Though mostly disorganized and crammed, I don’t mind coming in on a weekday but with the weekends, I try to avoid the place only because it is a nightmare with having only 2 cashiers to tend to a long and disorganized line.
So I would recommend coming during the weekdays to avoid the rush of fashionable fashionistas.

The store is pretty big with great prices but if you shop all over like we do, customer service trumps all. The staff here was not friendly and made us feel like they didn’t want our us their.
They were restocking and had crap all over. (This was just upstairs, we didn’t make it downstairs after this)
We enjoy going to the other locations.

I’m a H&M hipster since I thought H&M was cool before it became popular in the States. I like H&M. I’m skinny, and I can’t wear these fatty, American clothes. It makes me look like I have a tent on. H&M sells slimmer, European cut clothing, which fit my body type more, and costs next to nothing.
I like the Cumberland Mall’s H&M the best so far in Atlanta. They built it big. They have two stories full of great selections.
Of course, I don’t care about women’s crap here. I only care about the men’s section. And they have a huge men’s section with plenty of selections. The store looks clean and well organized. I think they have the staff constantly reorganizing clothes as soon as the people mess it up.
My only complaint is that the checkout feels slow. They don’t have enough cashiers for the volume of shoppers they get. So it feels like I’m waiting in line at Disneyland.

Store was neat, which isn’t typical of H&Ms I’ve frequented in NY and Chicago. BUT, if you’re a Banana Republic or Limited gal, you’ll feel like you’re taking Easy Jet or Ryan Air instead of Air France, or even Delta. Clothing quality is low, but prices are cheap. After looking through and trying on what seemed like half the women’s selection, I chose a shirt and skirt. The worst part is the fitting room — staff was spaced out, they will NOT start a fitting room for you like BR, so that you come, try 7 items ONLY, go get more things, get another fitting room, repeat, repeat. Annoying. Also, I asked for help in getting another size, and the guy was clueless about helping. Again, if you’re spoiled at BR or Zara, this is annoying.

I normally don’t go into Cumberland Mall, but I stopped by the other day on a whim and somehow found myself wandering into H&M. Let me preface this review by saying that I had never shopped at H&M before because the stores always seemed sooooo disorganized. Maybe it was the overwhelming need to add a few new things to my spring/​summer wardrobe, but I think that I kinda fell in love with this H&M. The store was well organized, and there were several sales associates on the floor and in the dressing rooms ready to provide assistance. Checkout was a breeze and I was happy that I was able to buy a few things without breaking the budget. I will definitely be returning to this H&M.

NEATEST H&M I have ever been to in my life! I lived in NY for 2 years and the one thing I always noticed about H&M is that clothes are everywhere, the store is usually horribly laid out and crowded and people are just cut-​throat when it comes to shopping at H&M. Even at the Atlantic Station H&M I felt like I was always running into either a person or a rack of clothing — there was no place to breathe! NOT the case here. This H&M is roomy, spacious, well laid out, CLEAN, organized… I mean, I was seriously in shock the first 10 minutes I was in the store because I didn’t believe this was a H&M!
The only unfortunate thing that happened to me is that I bought a necklace here the other day and it broke the first day I wore it (literally, 10 seconds after I put it on). I’m going to try to see if I can get an exchange but if not I would be sorely disappointed! Also to note, some of the stuff they currently have in stock is stuff that is already on sale in NY. However, I guess that happens in all stores where NY is the flagship store location and you really can’t complain because at least we have H&M here (and thanks to Cumberland Mall, you have one that is a much better alternative to the Atlantic Station one).

I prefer this one to Atlantic Station because it doesnt have the shady characters and the people that work there are nice. They dont have nice things (WHY CAN’T WE HAVE NICE THINGS?!!) i.e., trendier stuff like the one at Atlantic Station but I’m content with shopping there.