Express Oil Change

I pulled in with hopes of getting an oil change. That’s what they do, after all, at Express Oil Change. Two staff members saw me and walked by me without saying anything. After 10 minutes, I left. I’ll go somewhere where they acknowledge my presence.

Friendly staff is a plus. But efficiency is questionable. I came here for a quick oil change & tire rotation months ago. I have since returned twice for the same secondary issue from the initial visit. Not sure I would recommend.

First, the guy tried to sell me on getting synthetic oil, which it unnecessary and I told him I did not want it. Next, he tried to tell me there was not a Braves game last night so I did not get the Braves discount (for the Braves scoring more than 5 runs… he was incorrect, they scored 7 runs so I should have gotten $ 7 off). Then he said the oil change would be like $ 48 due to my car needing an extra quart of oil and a different type of filter than normal cars. I told him it would be cheaper for me to go somewhere else, but he had already drained my oil, so I was forced to stay. In the end he gave me a $ 10 off coupon, so it made the experience a little better. However, I will not be returning to Express Oil Change. I think he thought since I am a young female that he could sell me extra things (and assumed I don’t follow baseball). I’ll go somewhere else next time, thanks.

Before I begin, I am no car expert nor am I ignorant to vehicles. I grew up driving and working on cars with my father. Unfortunately he isn’t around so having help doesn’t hurt. I Chose to have a «major» repair to my vehicle here the work is done I guess. I say that because I’m unsure of the locations honesty. Instead I was blind sighted by being charged double what i was too be charged. 2000 dollars of repairs for a thousands dollars work. The blame was on the old crap technology the shop uses. I am out of 1 thousand dollars until the issue is fixed. I thought i trusted this place. I actually only trusted one employee who seems to no longer work there. This communication is for shareholders or whom ever it matter too. Thats a sad excuse for over charging someone 1 thousand dollars. Seriously. Not happy at all. A free oil change will not regain my trust. Do not use your debit card here if this only happen to me than i would love a better explanation. Or just simply make sure my money is refunded. I will update my review if handled properly. I will so post results from an inspection from another mechanic regarding my repairs.

Excellent service! I am so happy that I tried this place since it is now my favorite oil change place! I was able to discuss everything with the technician as my car was being worked on. He was extremely honest and cheerful!

$ 20 to have your oil changed when you bring your own oil and filter. UHHH WHY? You gonna provide me with lunch service and wipe my butt for me too?
ripoff city yo.

Been going here for a while and they take care of nearly all my automotive needs. Just now I needed a lot done – brake pads, rotors, flush. When the mechanic saw it needed a little more than predicted, he called to explain everything and get my «informed consent.» They gave me a little discount. They are polite, honest, and do thorough work. All the things they have done for me have worked and lasted, and they predict what will be needed in the future. As a person who likes to keep cars for a long time, I feel fortunate to have a nearby mechanic shop I feel comfortable using.

Drove in at 5:30pm and took less than 10 minutes. Oil Change cost $ 37 with a three dollar coupon.
The staff was pretty friendly and I didn’t feel like they were trying to up sell me on anything.

An emissions inspection took less than 10 minutes without an appointment. Although I had to return a few days later (because I replaced a dead battery earlier that morning causing the computer to reset), the re-​inspection took less than five minutes and I was not charged any additional. I dealt with Josh both times and found him to be professional, yet friendly, and sincere.