Dunkin’ Donuts

Ehh it’s kinda in a weird location, very small and I could only imagine what it would look like if it was busy.
Like a free donut day or something (I would still come anyway, even if I had to run… you know they say America runs on Dunkin lol)
The service here is pretty go so no issues there.

Inaccurate menu, options that aren’t served on location. Mediocre and less than accommodating service.

This location has changed employees for the WORST! The lines are incredibly extra long in the mornings. They are not consistent with coffee making. EVERY time I get coffee, it is a different taste. I am very specific with my coffee. It has gone down hill. I have changed to a location on Mt Vernon and they are better but still not the best. Only Dunkin I know that is solid and consistent is in NYC. Sorry ATL.

I never thought I’d write a review for a Dunkin Donuts but I feel compelled to do so. Every single time I’ve come to this location, the order has been wrong. I wish there was a Starbucks or a Caribou close by, but there is not. The communication is awful. And what doesn’t make sense is the cashier punches my order into a register which, one would think, would display my order for the person making the latte. Apparently this does not happen. If you must come here, take a sip of your coffee before you leave. Good luck.

Drive away fast!!!
It took a while before anyone acknowledged me at the window. I ordered half a dozen glazed donuts. I waited at the window for an extremely long period of time. The cashier took my method of payment without telling me the store was completely out of glazed donuts. After my card was run, was when I was informed they were out of glazed. I was offered several different types of donuts but I only eat glazed donuts. I was told that I would not be able to be refunded at that point. The cashier called his manager and the manager stated the same thing. He said there was nothing that he could do to reimburse me at that moment in time. I was baffled because why am I being punished for «your» mistake. I was also told that I needed to come back the following day at 5 a.m. to receive my refund. Once again the manager said he couldn’t do anything or come in because he lived an hour away and that I should have a great day. Excuse me? I do not live in this area. I was passing through. Why do I have to wait to receive my money for an error on your end? The manager was clearly apathetic about this situation and was ready for me to get off the phone. He couldn’t care less if my concern was met or not. Since it is clear that there is no solution in the event that a customer wants a refund, I advise Dunkin Donuts to create one.

Not a fan of this location, rude/​incompetent service and below average food for DD, but nevertheless I end up here a couple times a month or so because it is so close.

The donuts are always the same but the service is worst. The employees here are always rude and not friendly.

If I could give this place zeros stars that would be a better indication of the service. Rude employees who can’t make a drink correctly. Just go to Starbucks, don’t waste your time and money at this place.

TERRIBLE!!!
Went in and ordered an iced coffee with a flavor shot of blueberry. When I took a sip, I almost gagged — something was horribly wrong with my drink.
Turns out the idiot employee put in BLUEBERRY SLUSHIE in my drink!!! He never heard of the blueberry flavor syrup, apparently? I pointed it out to him in the board.
It then took him another 5+ minutes to make my drink as he was shuffling around doing something else.
DO NOT GO BACK, horrible location and service!

Not to fond of this particular location. I came here to get coffee fir a little pick me up. Just to let you know, never go through the drive through always park. Make sure you have a little patience as they can be slow

The drive thru is too hard to get through so always park and go inside. Just like most of the Dunkin Donuts locations on Roswell Road they’re very tight. I’m not a coffee drinker I just come here for the smoke sausage sandwich.

This is a small, old, run down location. Some of the staff is ill-​trained. They don’t carry enough crullers. I come through the same time and day each week asking for a dozen crullers. Very rarely do they have that many. Today, they couldn’t accept credit cards and their menu board audio was unusable. Their drive-​through has plenty of room for a sub-​compact car…

They have pumpkin coffee all year round! & the guys that work there are hot! So what’s not to love?

I’m finding it harder and harder to go back here. I do like their breakfast sandwiches and it’s RIGHT THERE and so convenient but — their customer service in the drive through is just atrocious.
They’re always backed up, or very slow even if there’s no customers, and there’s one guy in particular who looks he hates his life so much, and therefore hates your big face for coming and in making him work. Fun times.

Generally as for donuts I am a Krispy Kreme loyalist, But I love the ham, egg and cheese croissant and eat them all the time. The coffee is just ok but inexpensive.

I’m here most days in a week. What do they put in the coffee? I have tried to duplicate it at home, but it just doesn’t work out. I’m all about the coffee, not crazy about the breakfast sandwiches here. I guess the donuts are pretty good too, but again I’m into the coffee. Four stars for the coffee and the super freindly employees.

As others have noted the shop is tiny and the parking lot can be a challenge to navigate as drivers whip around the corner from the drive-​thru and could run somebody over. The staff inside were friendly and the location is convenient (although I’ve not tried getting in/​out during rush hour).

This Dunkin Donuts is one of the smallest I’ve been in — and frankly, it’s in a parking lot that wasn’t designed well and is frustrating when busy. There are only four small tables for two and twice as many chairs — so don’t bring a large group here. There’s a drive through if you’re feeling lazy. The service I received was decent but I wouldn’t go so far as to call it jovial.
All in all, it’s worth coming here for their unmistakably good coffee (and donuts!)

I grew up eating donuts from this chain. I’ve never been back to this location… and it’s right around the corner from me. After eating a doughnut I felt queazy. I thought it was just me but my daughter also said the same thing. Other than that, it was good going down… same as I’d always remembered.