Anderson James D, Jr DDS

This was a horrible experience from start to finish. The staff is young and unprofessional and the office is old and small. I went to Dr. Anderson for to have my wisdom teeth pulled and it was the most painful experience that I’ve ever had. Dr. Anderson hit a nerve and now I will forever have pain on the front of my face, above my right jaw. It is painful to brush my teeth, eat certain foods and sometimes it is painful even as my mouth is idle. Additionally, he was not there for me post surgery — he encouraged me to call him as I needed, then when I did he was short and unpleasant. I would discourage anyone from going to this oral surgeon — it was one of the worst decisions that I’ve ever made.

Great doctor, great location.

This is the worst dentist office ever. Dr. Anderson seems like a ok dentist, but it’s not worth the poor customer service and poor billing practices. They don’t seem to understand or try to correct errors. It’s not worth the problems to see him. I would recommend finding a better dental office.

I visited this dentist for my TMJ issue. I also had problems with the staff running the office. They were incredibly unorganized and tried to charge me multiple times. They would send me bills bi-​weekly for different amounts. Nothing was consistent. I recently called to get my records so I could visit a more organized office, and they tried to charge me $ 100 to send my records. I asked if this «policy» was stated anywhere and they were unable to answer my question. After several minutes of being on hold, they made up an excuse as to why they could not release my records. I would not recommend this practice to anyone. I am very unhappy with their service.

I am rather unhappy with my visit to Dr. Anderson. I was referred for implants, and he is «in network» with my insurer. The main problem is the front of house. He told me his son works there, so that could be part of the problem, but it was the worst-​run office I have encountered and I have been to very many dentists! They charged me, I paid, then they charged me again, and I paid again. The doctor himself spent a long time poring over a fee schedule at the desk before deciding what he charged. I still don’t know what the two payments went to precisely, even after reviewing the statement (which I had to request!), the insurance forms, and going over it line by line on the phone. I do know the insurer paid more than expected, but I didn’t get any of that. I wrote to the doctor, got no reply, then phoned to ask for a reply and still got none. I finally talked to someone (not the Lithuanian!) who explained her version of what it all meant. I still disagree. They like to charge item by item. I asked for the charges for the implants that I need, and got a handwritten itemization. 12 lines it was, a total of over $ 7000. A «surgical fee», anesthesia broken into 3 different charges, 2 extra charges for IVs. «Supplies» for $ 500. I wouldn’t be able to compain about it so much except I went elsewhere for a second opinion and got a print out from them of charges with just one fee per implant, and the only supplies is a $ 26 bottle of Peridex. The total was $ 3626. I just gotta ask, how is that possible?