New Way Home Decor

I used New Way Home Décor to liven up my apartment after I moved. They were able give me an appointment pretty quickly. They offer reasonably priced and modern looking options on window treatments. I have to say that I spent less than I had anticipated on my roman shades and wood blinds. They helped me create a very modern and sleek feel to a new space. I was skeptical about using them due to the reviews but decided I would give them a try and I was very pleased with my experience.

In looking for a place to get my couch and chairs reupholstered I went with a friends suggestion to check out New Way Home Décor and was so happy I did !
The fabric is amazing and the job was seamless. Will definitely use them in the future.

After moving to Astoria, I was not very familiar with the area and after asking around I was lead to New Way Home Décor to help me with blinds and window treatments for my new apartment. I was unsure of what look to go for but the staff was eager to help. They helped me create a beautiful modern look which changed the apt. completely. The wood blinds were a great choice for the kitchen! Easy to clean and a nice sleek look. I went with Silhouette shades for the living room which provide privacy or sunlight when needed & Roman shades for the bedroom. They offer a free home estimate where someone comes to your house showing you samples, giving you prices. with no commitment.
They had a large amount of black-​out shades also. Their products are up to date with a lot of styles/​colors to choose from.
Prices are very competitive and the installment was done quickly.
Overall very happy with New Way Home Décor & appreciate all their help in this process. The company is very reliable and precise, I recommend them highly!

WARNING!!! This company is awful. Quality of work is substandard. I hired this company to have my dining room chairs reupholstered and after a couple of months, seat cushions became flat and my husband and I were starting to feel the frame of the chairs. When I called the company and spoke with Bryon, he was extremely rude. (trying to rush me off the phone). When I ask to speak with the supervisor Louie, he was worse. This is a small company with big promises and they don’t deliver what is promised. My husband who is soft spoken and very humble man was spoken to very rudely as well. He was told by this company to get to the point and after my husband threatened to call BBB, he was told to stop playing games and was told not to threaten the company, in an intimidating manner. We could not believe how we were treated. Even when i lied and told them that the conversation was being recorded, they continued to be very rude. We were finally given a number of a warehouse to call and have the seat cushions picked up. We decided not to deal with the company nor have the problem fixed. We are appalled and saddened by the behavior and quality of work they delivered.
On their web site, their is no name of an owner to complain too. The only number on their web page is 718−626−4747 and the same rude and unprofessional people will pick up the phone and we do not want to deal with them at all. I won’t be surprised that the person that handled our call was the owner.

I recommend them highly! Love the new look to our home! Thanks!

This is the worst company I’ve ever dealt with. We wanted to put in some black-​out shades in the living room because we have a projector. We called them, a guy came over to take measurements, and kept pressuring me to put in an order immediately, even though I wanted to think about it because they were pretty pricey. But the guy was still pretty nice. Two weeks later the shades were installed, and we felt they let in too much light, so we called them and couldn’t reach them, or they would call us back at inconvenient times (around 7pm dinnertime). Finally we gave up on the issue. Two months later, our landlord decided to redo those windows and the shades were removed. When the new windows came in, the shades no longer fit and had to be recut. We called NWD again, and it took us several phone calls and emails to finally get someone to come. Someone who didn’t really speak English came to pick up the shades. On his way out, I asked him «Do you know when they’ll be ready?» and he just said «No» and left. About a week later, they woke us up on a Saturday at 9am to install the shades — we asked why they didn’t call, they said they had written down my number wrong, even though they had my husband’s correct phone number the whole time.
This is a company whose employees do not care about their work at all, and don’t seem very interested in doing jobs for people.

One of the staff members quoted me a price on blinds when I showed him pictures of my apartment windows. He went to measure when my roommate was there, and the gentleman called me to get my credit card information. Never once did he tell me of a new price. When the blinds were installed, the price had suddenly doubled. The gentleman who measured claimed he told me the price when he called me, but he didn’t. I would not have used them if the price was that much.
In addition, the blinds don’t fit. They go past the window sill resulting in the blinds being on an angle and my dresser not fitting flush against the wall. The man who installed did not clean up the installation and dust was everywhere.
The owner was very nice, but in the end they charged me twice what I was told for blinds that don’t fit. The had to measure twice and didn’t do it right and they even put blinds over a small section we told them not to. Very poor experience.

Following my discussions with the proprietor of New Way, my issues were resolved to my satisfaction. They returned my calls promptly and dealt with me in a professional manner. I am pleased with the ultimate resolution.