The Home Depot

Epidemic it appears. Came by to have some slats cut and lazy employees claim the saw cutting crooked. In their defense, two other stores nearby a Lowe’s and a Pleasant’s both also claimed their saw was broken. Won’t be back to any of those stores ever again.

5 star service. 4 star inventory. Total bathroom overhaul, down to the ground means we need a lot of product. Today was picking out tile. We did our research online. «yes, we have in stock. So we head to Home Depot 6501 W broad St. Oops, we can’t find it. Called 10 233 Lakeridge Pkwy. Yes, we have it. We arrived to find Shawn, in flooring, ready to help with ALL our needs. He found the tiles, confirmed the bar code (many in wrong location), even began loading cart. Oops not all tiles on this palet are our Topaz color. Would we like a complementary color for the floor… Shawn asked all the ight questions to avoid my potential frustration. He was the most knowledgeable employee — he has installed tile; he knows what to do to adjust a project. Shawn has the heart for customer satisfaction! Check out was fast and the loading team was helpful & friendly. Lost 1 star only because didn’t have 5 inch ledges or the transition stone we wanted. Shawn made this Home Depot location our preferred store.

The employees are very helpful. Everyone is very nice and willing to go above and beyond for the customers. Every time I have a project or home improvement need I head to the Home Depot!

Great staff knowledgeable of items throughout the store. They’re always willing to walk across the store to help.