AEM Consulting Group

Specialties

* customizing solutions that enable our clients to deliver profitable, high-​quality products and services to the marketplace,

* utilizing successful processes that engage the people involved, and

* continued learning and growth.

Through process improvement, ISO 9001, lean manufacturing, SPC and MRP/​ERP consulting.

History

Established in 1993.

Doug is an expert on ISO 9001, with many years of experience on actual implementations. The genesis of Doug’s approach to ISO 9000 was in 1988 at a Black & Decker company, where he decided to develop a quality system that would focus not only on the product, but also on company-​wide quality and improvement. He found that the process of ISO 9001 registration has implications that go far beyond mere compliance. In fact, ISO 9001 has the potential to strengthen organizations. The key to unleashing this potential is in the approach to implementation. Since then, he and Carole have guided many companies to successful ISO 9000, ISO 9001, QS-​9000, and AS9100 registration.

In addition to their consulting work and publications, Doug and Carole offer ISO 9001 seminars to the public and have also written a compatible ISO software featuring their unique approach to documentation, the Scripted Flowchart Process.

Meet the Business Owner

Doug and Carole A.

Business Owner

Doug is an expert on ISO 9001, with many years of experience on actual implementations. The genesis of Doug’s approach to ISO 9000 was in 1988 at a Black & Decker company, where he decided to develop a quality system that would focus not only on the product, but also on company-​wide quality and improvement. He found that the process of ISO 9001 registration has implications that go far beyond mere compliance. In fact, ISO 9001 has the potential to strengthen organizations. The key to unleashing this potential is in the approach to implementation. Since then, he and Carole have guided many companies to successful ISO 9000, ISO 9001, QS-​9000, and AS9100 registration as well as lean manufacturing, MRP/​ERP implementations, setup and inventory reductions, and other process improvement projects.

Carole’s background is in accounting. She has been an accountant with CPA firms and has also worked as an internal auditor. She now directs operations for AEM.