Horrible communication. They completely filed my commercial property taxes wrong, horrible attitudes. They only contact partial parties. They give no reason or refund for their constant mistakes. Once litigating them with respectable attorneys, they took forever and were very hard to deal with and almost impossible to get documents that they were required to give. Seek property advice and help from Greensboro. I mean, this office has hired an attorney whose father is the biggest commercial realtor in the county(look it up). Small town wrong doing attorneys hard at work. Do your family a favor and and save them lots of frustration and money, hire attorneys that will work for YOU, and not your property /estates.