Panorama at Arvada Ridge

do not rent here employees are theifs and sell your stollen property at the flee market the managment shannon has after hours parties at the club house with employees and residents and when security comes to close club house she flashes her badge and they go away and the party continues till 4 am. maintenance has sisters renting garages and the sisters dont live there they use it for storage for the stuff they sell at flee market hav pics to prove it but im saving them for court.

It will start our fine, but end horribly.
My husband and I were new to Colorado. We rented short-​term at Panorama while we looked for a home in the area. BIG mistake! The leasing agents were nice but when we were leaving, it all changed. The refused to give us our deposit back even though we had only been there three months. They even used false photos to «prove» we owed them the deposit. I don’t know whose apartment that was, but it certainly was not mine. Even though we had photos to the contrary, they wouldn’t budge. We could not get an address of where we could actually speak in person to the management company. And, when I said I would go into the leasing office to speak to them, I was told they would call the police. WHAT?!? The worst kind of business. They are bullies.
They had no problems with us paying our rent on time, being quiet tenants who never asked for anything. They treated us like we were some sort of criminals because we questioned their practices. It was the worst rental experience of my life.
This is a crooked business. DO NOT RENT HERE! Save yourself the experience.

I have a huge bone to pick with this property for more than one reason. I have lived here for over two years, and I will say, the first year was great – great leasing staff, great atmosphere, great everything. However, that quickly feel apart once I renewed my lease.
Here are a few problems that I have encountered here at Panorama that will sadly end my relationship with this property. One, they changed office staff. The initial person (Renee) was awesome to deal with, helped when we had a problem, always seemed to have the residence priority first. That has since changed now that there is new staff there, they are friendly enough, but they will flat out refuse, or say «we just can’t do that» to every little thing you ask them to do. Example; parking is an absolute nightmare; especially in the summer months. As long as you find a spot and don’t move your car, you’re good. I’ve had to park my car in the church across the street numerous times, as well as the neighboring housing development due to lack of parking spots available to residences. There are plenty of empty reserve sports and garages but for fear of being towed you don’t park in those spots. Their response to this issue is; «we’re working on some options.» Great, so in the mean time when I have to park across the street at 11 o’clock at night and I get hit by a car crossing 58^th ave, I’ll let my loved ones know your working on resolving that problem. Example number two; I had a pool party scheduled for the beginning of July – the pool is equip with grills, a hot tub and that nice sparkling Jr. Olympic size pool. Two days before my pool party (I believe on a Thursday), my party was on a Saturday, the pump went out in the pool. According to the staff, it was going to be until the following Monday before the pump was fixed. Oh, so NO pool, NO grills, NO hot tub, NO nothing. They wouldn’t even let us enter the gate to the pool. So, yea that was fun trying to reschedule that. Example number three; don’t ever have an emergency situation where you need a little wiggle room with getting rent to them. They will not budge on the due date, nor will they help you out, and they will tack on an awesome late fee of $ 75. Awesome, that makes me want to stay.
Lets just say there have been one too many problems with this place, they don’t care about their residence, just care about making a quick buck. There are better places out there for the same price and will be happy to take care of their residence. Think twice about renting here… don’t say I didn’t warn you.