Oasis Day Spa

The facility is nice but the owner does NOT know how to run a spa! She blames the employees for equipment not working (hot tub, pedi chairs, etc), she buys the cheapest products available, and it feels like the employees are all scared of her. She is not the kind of person I would ever want to work for, nor do I wish to give her any more of my money.

I’ve come here a couple of times over the years and have never had a bad experience. This is one of my favorite spas.

So disappointed. I booked my hour massage for Sunday at noon. I arrived at 11:40 to be told, «Oh, we just left you a message — I guess you didn’t get it. We have to cancel your treatment because the massage therapist called in sick.» Completely unprofessional — no apology or courtesy for pretty much ruining my day and making me feel that it was my fault that I arrived promptly and hadn’t received their cancellation message. It’s doubtful that I would ever return to use my gift certificate because of the callous way I was treated.

To summarize:
Poor service
good massage
Didn’t honor online advertisement
Really awkward tipping service (i.e. You can’t just add a tip to the receipt you sign… you have to tell the clerk beforehand which makes for an awkward encounter)
First off I have been going to this place a few times a year for many years as does my family. Today I specifically booked a massage to use a gift card I received because on their website they were advertising $ 10 off as part of the snow day. When I booked the appointment I said «hi I’d like to make an appointment for this evening if you have availability, I saw your ad online for the special today». I booked the appointment and then went to my massage. When I checked in they asked if I had a gift card and I said I did. They then said they will take that now BEFORE any services were rendered. I thought this was weird but I just ignored it as I was there to relax. Then after a good massage I go to check out at which point I had to remind them that they already took my gift card. Then I asked what the total was… they didn’t take $ 10 off. So I said you guys have a special going today for $ 10 off. They said, oh you had to tell us about that when you booked the appointment and I don’t see any notes here in the computer that you did. I said l booked the appointment earlier today because I saw the ad. I didn’t book the appointment a month ago and now am asking for the special that is going on today to be applied, I booked it today. The clerk then called the owner who I thought we say yes take the $ 10 off, he made the appointment today and clearly knows about the special. Oh no, the owner said no because I needed to mention the special when I booked the appointment. Unbelievable. I know it’s only $ 10 and I really don’t care about the money, more about how crappy I was treated as a customer who goes there regularly and regularly buys gift cards for others to this spa.
Sad to say I won’t be returning to this business. They used to be a much friendlier place but clearly things have taken a turn as I see others have started to rate them poorly as well.

Would not go back or recommend anyone get mani/​pedi here. Unprofessional, poor quality and rude.

I was trying to hard to like this place but at every turn there seemed to be something that went wrong. I booked this place to celebrate my birthday and almost felt unwelcome by a few people on the staff. After changing I was told to show myself upstairs for my first treatment. Luckily the woman who did my massage found me and showed me where to go because it wasn’t the best direction from the front desk staff. The massage itself was good but my package stated that it was supposed to be an hour and only lasted 50 minutes. Maybe this is because I did a package and had other places to go and they scheduled me too tightly that there was no down time. I got a facial and nails done as well in the same day. The facial was ok at best. When I left I had a lot of the mask still left on my face and had to go wash off any lotion that she put on because of it. A few days later my skin felt worse than before I got the facial, gritty and dry. I ran into another hiccup getting my nails done, there seems to be an up charge for just about anything including the cheap disposable flip flops. I was also being rushed out of there so the nail tech could leave for the day, not because she had more clients. For $ 200 I expected more. I didn’t expect the Plaza or the Ritz treatment but thought that the facility and the staff was less than desired since it’s not like it was a cheap spa day. My lunch was my final disappointment of the day with them setting out an Einsteins bagels salad for me and a plastic cup of water. I as so disappointed I just ended up leaving. I wish that I had read Jessica P’s post and just gone to the Tall Grass Spa, it is more money, but 100% worth every penny. The Oasis reminded me of a spa at a Mexican resort and was mediocre at best. I have had better spa days purchased via groupon at a salon than I had here. Not worth the trouble.

Was not impressed… had never been there and the front desk people were less than enthusiastic about showing us around. I gave it 2 stars because the building itself was cool. My massage was probably the worst one I’ve ever had. Won’t go back.
TallGrass spa in evergreen is well worth the drive, if you really want to be pampered.

The chill area is so pretty! Hot tub, steam room/​sauna were all in a beautifully painted room, great to be quiet and alone or visit and chat with friends. I believe Lisa gave my pedicure, which was fantastic! Massage was not good. The therapist was extremely overweight and was sitting throughout a majority of my massage… Which makes it difficult to massage someone properly!

Love this place. Merlin did a great job, he does an awesome foot massage! My husband said Nancy was great too. prices are pretty good, 80.00 for 90 min massage plus you get to use the ‘water’ room, hot tub, steam room and dry sauna. I have had pedicures there too, they last forever. This is a beautiful spa with a really nice gift shop. I plan on doing some Christmas shopping here.

I will not go back to Oasis again, which is too bad given I used to be a regular at this day spa. A family member had given me a large gift card for several services at Oasis. Unfortunately, I was unable to use it right away and at one point realized it had expired the month before. Now I have gone to other day spas that have always been very accommodating in regards to gift cards (as long as it is in reason of course), so I didn’t expect it would be a big deal. It was. They refused to honor the gift card even after I offered to pay a fee to account for the month or so it had been expired. Basically it was $ 250 down the drain. Pretty ridiculous given the fact that current pricing would have been applied. Very disappointed to say the least. There are so many other nice day spas in town that I would recommend going somewhere else, especially if you plan on purchasing a gift card!

I love this place! I usually see Nancy for my 60 minute massage and she does an AMAZING job! I’m so impressed with the professionalism and atmosphere. The steam room and hot tub are also a great bonus. You get all this for a fairly inexpensive price. If you haven’t tried Oasis day spa, you should!

I love Oasis a steam, sauna or hot tub and a massage! Brian is my favorite!

The facility is nice with mild ambience. Definite perks include hot tub, dry sauna and steam room, locker room, showers and towels. It was odd they didn’t require us to fill out paperwork/​liability waiver/​health history at check in. These are very important things when it comes to bodywork. I received a sugar scrub and 60 minute massage, which were nice but not overly amazing. My friend felt the same. Nice therapists who just need to strengthen their skills a bit. Overall a very relaxing experience but definitely not the best I’ve ever had.

I give five stars for several reasons. First I got an hour massage and it included 45 min free of hot tub, sauna, steam room. Second, they are very reasonably priced. Third, the massage therapist was really friendly and listened to exactly what I wanted. Fourth, they provide robes, towels to shower and products to use. I don’t think it gets much better for a spa experience.

I purchased a «Day of Pampering» at the Oasis. Very relaxing. I arrived on time for the 45 minutes allotted for the water room. The hot tub was not working and the water was cold. Employees tried twice to get it working — but no luck. The lunch was a bit late and served with a plastic fork. I enjoyed the services. May or may not return. Will probably try another spa for comparison.

I got the «Tuscany» package a few weeks back. It was wonderful. The staff are all very nice, and the massage and facial I received were some of the best I’ve had. Few issues. The «Water room» with the spa, steam, sauna, etc. is packed tight timewise. I was only allowed a 15 minute window to be in there before I had to scoot to the next service. And the pedicure I received, while excellent, was awfully akward, as all the nail techs were in there bad-​mouthing another absent one. Before I left I knew that girl’s name, where she lived, what a slacker she was, how many kids she had, etc… the level of professionalism was surprisingly low. Beyond that, my visit was very nice and relaxing, and I will absolutely go again.

My boyfriend bought me a gift cert for a massage and we decided to go together for our anniversary.
The facility is nice, but they don’t offer you slippers so you have to walk around barefoot, which is kinda gross. Please bring your own slippers if you go!
My massage wasn’t great and the whole time thought the guy wasn’t licensed because he didn’t use his elbows or forearms at all, it was really weird. He also sat/​leaned heavily on the massage table while giving massage… so basically the massage was less than relaxing. My boyfriend however loved his therapist and had a great massage.
The hot tub looked to be closed (had cover on it) and no one offered us to use it.
I think if I had a different therapist and slippers I might go back… maybe.

A wonderful treat, that offers the bonus of a little spa time when getting a massage. If you like a little time in the sauna, hot tub or steam room, this is the place. Pampering oneself with a massage gets one upped with this offering! Massages are great, and all the therapists are very professional. The shower/​locker room could use some attention and maintenance. But if you just leave for home post massage, no worries.
They are generally able to make a same day appointment without any trouble and go out of their way to accommodate.

In a nutshell, 75% of our service providers were wonderful and if they worked anywhere else I would highly recommend them, but we were so put off and offended by one nail tech (and her awful, hateful views that she expressed loud and clear) and the way that a billing issue has been handled has made our experience at Oasis Day Spa nightmarish. (And for all the owner’s comments on here about contacting her regarding problems, we have tried. She wouldn’t talk to us when we were there and she has returned any phone calls.)
The details follow:
I went to Oasis Day Spa with my mother for a day of bonding and pampering. We requested the package The Getaway (body polish, one hour massage, pedicure, and use of the water room which is a hot tub, steam room, and dry sauna) for each of us.
I was assigned to Lucy for the body polish and massage and my mother had Sarah. We were both quite happy with the polish and massage and thought that Lucy and Sarah provided wonderful service. I can’t speak more for Sarah, but Lucy was very calming, checking to make sure the pressure was not too much or too little, giving directions or asking a couple of questions, but mostly it was a quiet, wonderfully relaxing experience. And if she worked somewhere else I would go back to her in a heart beat.
Then there was the pedicure. The nail tech assigned to my mother came out to get her and introduced herself (Angela) and told me that I could come along too. My mother was seated across the room (even though she told them that this was a mother/​daughter day out when the appointment was booked. There was one other client and tech in the room, so I would have hoped they would have situated us closer together.) My nail tech never introduced herself to me (I found out at the point we paid that her name is Randi) and she in fact said very little to me, which is fine; I don’t mind making small talk or not, either way works. The tech next to me and her client were the most obnoxious people I have ever had the misfortune of sitting next to in a nail salon. I know the client will do what she will, but I would have expected the tech to speak more softly and not be as offensive as she was. Deanna (the nail tech) carried on about the Madonna concert and how wonderful Madonna is and how no one should have expected her to not have gun violence in her show regardless of what had happened in Colorado recently. She lambasted political candidates without regard to the fact that those around her may have supported some of those candidates. She also was quiet offensive in talking about homosexuals in very derogatory, stereotypical terms. I was shocked. She had no idea what my sexual orientation might be and I am sure that she would laugh off what she said as only joking and that she didn’t mean anything by it… but I was appalled. My nail tech, Randi, did talk off and on with Deanna and her client, but was not offensive in what she was saying. My main complaint about Randi is that the pedicure was supposed to be 55 minutes and I think that she was finished with my service in just about 30 minutes. I was finished before my mother or the other client even though I was the last one started.
When we paid I told the young ladies at the front desk my concerns and they were very apologetic and asked me to fill out a survey which I did. We were not given a receipt until the credit card was run and then realized that we were charged $ 40 more than the price listed online. The manager (who turns out to actually be the owner) was called and we were finally told that when the appointment was confirmed my mother had upgraded the pedicure to the «Lavender pedicure.» When the staff person called to confirm our appointment for The Getaway my mother was asked if she wanted the lavender pedicure, but she thought that she was being asked if that was the lotion scent we wanted… nothing was said about the fact that it was an upgrade and would cost more. And then the fact that I didn’t even get a basic pedicure service it was ridiculous that she was being charged more for what was an awful experience. Again, both ladies agreed, but it was clear that they have no power in the process and Brenda (owner/​manager) had no intention of coming out of her office to talk to us. We were told that we would be contacted the next day or the day after and that they were sure the problem would be resolved. We have heard nothing from them and my mother has called two different times and still has not had her calls returned. Our next steps will be to file a complaint with the Better Business Bureau and the credit card company.
I now see all the negative reviews and wish I had looked more closely before. And now I wonder if the good reviews are written by friends and family of the owner.

I absolutely love this place! I have been three times and constantly CRAVE a massage. The first time I visited a couple of years ago it was an all day spa with my mom we had gotten for Christmas. We got a massage, mani/​pedi, facial, boy wrap, AND lunch! I do recommend showing up at least 30 or so minutes before a service that is NOT a mani/​pedi or facial. I will explain in the review.
When you first go in of course they ask if you have an appointment for a service or what they can help you with. After check-​in you’re handed a robe and a locker key. They show you to the locker rooms to let you change and lock your things up. They show you up stairs to the hot tub/​sauna/​and steam room. Before any massage or body wrap they have you relax for a good 20 minutes in the tub/​sauna/​steam room to relax and loosen you up. Cameras are all around the place so your specialist knows where you are, so you don’t have to worry about finding them and being on time for a service.
The specialists are very nice and accommodating. During any service they periodically ask you how you’re feeling. Throughout the building there is peaceful music playing, good smells, and some water effects.
They offer a couple of packages such as the one I did, which I think are very reasonable prices and well worth the money. If you get a service with lunch it includes wine (if your 21 of course) a great salad and yummy cookie for dessert. You can of course do a single service, I would definitely recommend the massage or facial (wink) those are tow of my favorites.
The only thing I recommend is maybe bringing a pair of comfy slippers to walk around in. The floor can be somewhat cold on bare feet and who doesn’t love cozy slippers? If you need to get ready after a service the bathroom offers showers, outlets, mirrors, beauty products (shampoos, lotion, hairspray etc.), and I believe blow dryers and curling irons.
Overall I don’t think anyone could be disappointed with the service and overall relaxed feeling you get after leaving the Oasis.
From the outside the spa is a little deceiving, it looks small. Soon after you check-​in and are shown around you’ll realize how large it really is.