Starlight Limousines

I need to start this review by saying that this company does offer some of the best rates for limo service in the Memphis area. I paid almost half of what others were charging. Now, that might be because of what I’m going to write next.
I rented the limo for my girls and friends to go to the Justin Beiber concert a couple of weeks ago. Keep in mind that this was a complete surprise to them. The limo was supposed to arrive at my house at 6:15 so that we could get to the FedEx Forum no later than 7:00 b/​c the concert started at 7:30.
I called Corey, around 6:00 to make sure we were still on schedule. He told me that he was taking the limo to get it washed to «cool it down» b/​c it was so hot outside and the limo was having a hard time cooling off inside. This should have been my warning!
It was about 6:20 and he had still not arrived. I was running out of excuses as to why we still had not left the house. There were only so many pictures you can take!
Finally, the limo arrived at about 6:25. We have 8 teenage girls and 3 adults crammed like sardines into this limo (which I did know we would be tight prior to renting it). However, it is hmmm… around 150 degrees outside and only 2 of the 10 A/​C vents were working in this hunk of junk!!!
The second warning sign should have been the fact that there was a new package of Costco-​sized napkins placed in the middle of the floor. Really? Like a napkin is going to do the trick?
Literally, by the time we made it from Lakeland to Downtown our hair was soaking wet. Here we were thinking we were going to look ever so cool stepping out of a limo at the JB concert but instead we were all a hot mess. Quite hysterical looking back on it now.