Sandra D Daniels, DDS – Daniels Dental Group

Dr. Daniels and her entire staff are simply wonderful. The negative reviews about rude staff are hard for me to believe. I’ve never been treated any other way than professional and friendly. She is by far my favorite dentist that I’ve ever had. Her staff is awesome as well. I moved to Annapolis and I still come back to see Dr. Daniels.

It makes me very sad to write this review as I went to Daniel for over 4 years, referred numerous friends and invested over $ 13,000 in her business. However, I can no longer promote her office. After an accident many years ago, I had to go through implants which Dr. Daniels coordinated. Total costs were over $ 12K but within just 3 months of having the implants, they cracked. Dr. Daniels offered to have it remade if I paid for the mold/​xrays (~$ 600) which I immediately agreed to. Many believed that for $ 11K and only 3 mo there should have been a guarantee. When I showed up to get a temporary mold, I was told by Niki that I was overdue for another $ 500 in services performed more than 2 years before that I somehow had never heard about. As someone that ALWAYS pays credit card bills in full, I inquired on how I had never received invoices about this before. Not only did Nikki but also Dr. Daniels got aggressive and never produced the old invoices. I could also not go back to the previous insurance company and get repaid as it had been too long. In efforts to get my new implants, I agreed to pay and asked if I could pay in 3 installments. They say yes but when i tried to pay just one installment in round 2… they told me I either had to pay in full or they wouldn’t give me my implants. It was very aggressive and awkward. I have never been treated in this manner before and believe there is always a way to have a conversation and figure things out. I was held hostage and treated like a thief. And I’d agree with the other comments that Nikki should not be in a customer service position

To be fair, I really like Dr. Daniels, but can’t stand her receptionist. Today I went in for my annual cleaning and was told that my insurance wouldn’t cover the expense until the following week. Understand it’s an insurance problem, but it would have been really nice to know this before I made my appointment and took time off of work.
I have been going to Dr. Daniels for ten years, but I am looking for a new dentist after my experience today. When I call to schedule an appointment, my expectation is that they will inform me if I am too early, and not when I show up for my appointment. I wasted a half day of work because of this.
I’d also recommend some customer service training for Nikki. Each time I call to make an appointment I get an attitude and today was no different.

My entire family and I have been going to Dr. Daniels for many years and I have referred numerous friends, and coworkers to her. Everyone I have recommended her to has raved about her kind and gentle manner. Even my boys love her and don’t grumble when they have an appointment. Her hygienists are super nice and make the appointments fun for them.
We have found her to be professional, caring and thorough but if you are looking for an aggressive approach she would not be the one for you. She is highly ethical and would never recommend anything unless it was clearly necessary. Her staff is very friendly and they have been there for years. Although my insurance has changed several times over the years, I will never change dentists!

I went to Dr. daniels after i was told i had 8 – 10 cavities! She told me there are only 7, then after my cleaning i was told they are 5 – 6 cavities.
Helloooo ARE THEY 5 OR 6 ?? She wasn’t clear and that was so unprofessional.
She doesn’t tell me what’s she putting in my mouth and I didn’t like that.
She also wasn’t caring for my breath issue and didn’t get clear answer for it even after 5 visits.
After all she fixed 4 of them and she said i should wait for 6 months to get my other fillings done Knowing that i told her i will not be having insurance and I really need to get done what i need.
Just visited new dentist in the same building and they said they were 8 TOTAL!
The receptionist Nikki is very rude and disrespectful too.

When I moved to Arlington back in 2010, I found Dr. Daniels through a location search through my insurance provider. I’m sure glad I chose her, as she has been the best dentist I’ve ever had! Highly personable and professional. Her staff are also very good at what they do and extremely efficient (Krystle is awesome). They recently switched to an appointment system where you can make appointments online, which is also very convenient. Highly recommended overall, you will not be disappointed.

I’m extremely picky about my dental work, and am so pleased to report that this is a wonderful office! Everyone was friendly and professional. My teeth feel clean and healthy. Appointment took about an hour, the office is conveniently located right off the Virginia Square Metro.

This is a great office. I will admit that the receptionist is not the best, but the hygienists and Dr. Daniels are stellar. Super nice, great communicators, and the best thing is she is conservative on her recommendations: you’ll never get pressured into getting work done that you don’t need, which is a chronic problem in the DC area. I actually saw Dr. Daniels for a second opinion after another guy up the road recommended a lot of work. She said only one of his recommendations were necessary for me. Choosing her as your dentist would be among the better choices you can make for your long-​term health.

To be fair, I didn’t even make it to see the dentist. My review is about the customer service. My friend referred me to Dr Daniels saying that she is the best. I made an appointment for the next day. The morning of my appointment I had to reschedule to a work meeting I could not get out of. The receptionist stated that I couldn’t reschedule as that is their policy for new clients. (Totally fair and I understand that) BUT, he didn’t tell me that when I made the appointment. When I told him that, he said but I don’t know you so why would I care. I found that totally rude and unprofessional. You should state your cancellation policies when the appointment is made. I am sure Dr Daniels is a fine dentist, but I thought the receptionist’s behavior was unacceptable.

First time here. Had a great teeth cleaning. Staff was friendly and professional. Dr. Daniels spent some time talking over my dental history and asked me some questions. Spent full hour there and came out with some very clean teeth.

Super gentle and very nice people! I’m now A regular here. Dr. Daniels actually called me after a procedure to see how I was feeling later that day. They are the best and they never keep me waiting long to see someone!

Dr Daniels is an Awesome, Amazing, Kind and Great, Professional Dentist!!!
She came Highly recommended from my lifelong dentist (i am 29 now) when he retired, as she was his Dentist. I think it says a lot if you are a Dentists Dentist. I have been numerous times in the last few years for checkups and a composite filling; all were perfect. Every time I go I have been treated with care and kindness. The dental assistance are wonderful and topnotch, and last but not least the gentlemen at the front deck is very nice.
I have been sending people here for a while and look forward to going back again for my next check up!

Dr. Sandra Daniels is amazing! Everyone from the receptionist to the hygienists are friendly and very obviously love working there.
She does not have any partners so you don’t have to deal with the dilemma of one good and one bad partner that seems to happen a lot in medical offices.
She is also NOT a big believer in drilling tons of holes in your mouth unless it is absolutely necessary. I actually found her when I wanted a second opinion from my previous dentist. The first guy tried to tell me that I need to have 6 cavities filled. Dr. Daniels suggested that we fill one cavity, and then watch a second «trouble area.» Those other four mysterious cavities Dr. Number One wanted to fill? Completely made up! It has been over a year since I switched to Dr. Daniels and I only had the one cavity filled. Much easier on the wallet (and my mouth)!!
Also, my visits to Dr. Daniels have been a great combination of super-​quick, which is great for taking care of a dentist visit on a lunch hour, without feeling like I’m being hustled out without a chance to have the Dr. really listen to any questions or concerns I have.
The only issue that might come up is that this office has strange hours — including being closed on Fridays. As far as I’m concerned, though it is well worth the trouble to figure out how to fit her in my schedule.