Road Warrior Moving & Storage

Everyone knows moving sucks, but if you hire Road Warriors, the pain of moving practically disappears! Our move involved them in several stages, so this review is based on three separate experiences with Road Warriors: First, we had to move 11 book cases, all the books, and all our dining room furniture into storage for staging prior to listing our house, they did that for us and got everything to fit into a small storage unit. On the same day, after the truck was loaded but before they delivered to the storage unit, they also moved the remaining furniture around the house for the staging, making the stagers’ lives so easy, allowing us to list the house within a couple of days! After we closed on our new house, Frank suggested to me that we break up the move into two separate days, one day to empty the storage unit and haul garage contents to the new house, and the second day to do the big move. On the big move day, they also took apart and/​or moved furniture into the old house’s garage for give away. Everything went like clockwork, just perfectly done. They were right on time each day, each man was conscientious and neat, they took care of little details, nothing lost, broken, no confusion. They were so accommodating! And man, they work hard! The team leaders were all extremely professional and helpful, and kept their respective teams always active. Non-​stop, every minute filled with activity. Best move I have ever done, best movers I have ever used, and the final price was at least $ 1000 less than what we expected. Honestly, as good as it gets!

I used this company over the weekend and to be honest with you, I have to say hands-​down best movers that I’ve ever had. They were so professional, kind and caring. I tried to even get involved and get my hands dirty they said that was not necessary. All-​around great service. The two men who moved me were Josh and Michael. They showed up on time, moved everything, even wrapped some of my furniture that I didn’t think needed wrapping. Just goes to show you that they are extremely careful with your belongings.
I don’t write a lot of review on Unilocal,but I made an exception because I want people to know how great this company was to me. I highly recommend using them.
Road Warriors– Thank you for everything!

Great job today by Jeff and Mike! They were very fast and moved furniture through some tight spots like it was nothing. Would highly recommend these guys! Great price too!

Boooo. Slow movers and clumsy. Dented walls and they lied about doing it. I shouldn’t of tipped, but I can’t bring myself not to tip movers

We had used them in the past and they were great, but we recently used them and the service has become terrible. Below will explain the breakdown for such a low rating.
DAMAGE:
They damaged my home during the move. They cut into my drywall and damaged my window frames, ceiling, and stairs. That will require a repaint and the damage can not be undone.
QUOTE:
I was quoted for $ 330, it ended up being $ 500. I could have had another moving company do it for $ 140 but I thought I would give it to Road Warrior since we used them in the past. After the move was done however they bumped up the price, I discussed it with Frank and was just told that is the quote we gave you, which it was not.
Also, it was not explained that while the truck is in transit you are paying $ 120 per hour for two guys and paying for the transit of the truck also which is a surcharge.
STAFF:
Previously we had great guys, this time we had a junior mover, and a guy that was just off the boat. They were way too heavy handed and as a result they damaged both the moving items and the house. Don’t get me wrong a nice guy, but no experience and between a junior directing someone who never moved stuff before it was a recipe for disaster. I blame that on the management, not the movers.
I asked Frank about this and he said ‘the last move you had two senior foremen this time you had a junior and a new guy, thats just the way it is, there is no guarantee as to what you will get’.
I certainly was not given the guarantee of your paying $ 120 an hour for two people that may have no idea of what they are doing in your house and when your left with the damage tough luck.
I ended up having to help them as I felt like they had little experience, which I later found out from Frank was right.
OVERALL:
I would not use them again. I have referred several people to this company and they’ve just gone downhill since.
I was duped on the quote, and duped on the impression I had using them that I would be getting experienced movers, there is no guarantee, and when things go wrong you are on your own the same way as if you went with a cheaper crew at a third of the price.
I would not use them again, and would not recommend to friends. Its bad business etiquette to treat good customers like this.

Absolutely Fantastic, a company that has great workers with great personalities, they go out of their way to make sure you are happy and satisfied with the move. Great rates and caring. Road Warrior was recommended by the Real Estate Agent we had and I am so glad he did. After the move they even sent a couple of gentlemen to the house to move furniture around while carpets were installed. Frank and his crew deserve nothing but positive acaclades. I would be glad to speak for them and recommend them for your next move.

Wow, we couldn’t have been happier. These guys were on time, courteous, and extremely professional.
We called about 4 other companies before my husband stumbled upon Road Warrior. RW quoted us the best price, so they were a bit of a no-​brainer, but they offer much more than a great price.
I’ve moved several times around Boston, and these guys were far superior to any other experience I’ve had. They didn’t break or crush anything and worked a lot of magic to get my husband’s HUGE and heavy dresser up a tight staircase without damaging the paint and walls. They were willing to move pieces around, too, to make sure we were happy with everything. They even humored me by helping me get a dust ruffle under our very heavy mattress.
These guys moved our furniture like it belonged to their mothers, and they had great attitudes while doing so. Seriously, Jeff and Josh were terrific; you just can’t ask for better service. Highly recommended.

These guys were amazing! Courteous, friendly, and punctual. We had a mishap with our PODS delivery and they made it very easy to reschedule a 2^nd move for the very same day! I can’t recommend these movers enough!

great moving experience with Road Warrior. from the initial walk-​through and estimates with Frank to the day of the move crew. great attitude, care for and of the materials and communication from start to finish. highly reccomended

I’d never used a moving company before. In fact, I’m proud of all all those fantastic UHaul moves fueled by friends and paid for in pizza and beer. But with an ever growing household full of stuff and a pregnant wife I knew would try to do too much, I figured it was time to put on my big boy pants and hire some professionals.
I was very apprehensive at first, but Road Warrior came highly recommended by a couple Unilocal friends (and they were available on the day of the move) so I decided to give them a try.
Results: they nailed it. They arrived on time, were friendly and professional, got everything moved quickly and efficiently, nothing damaged or broken, and they came in within $ 100 of their quote (which was very reasonable and lower than most of their competitors).
I’d be happy to recommend Road Warrior to any of my friends.

I never had a chance to actually use their service, but my attempts at making arrangements with them were somewhat unpleasant so I decided to take my business elsewhere. They are un-​organized and somewhat rude over the phone. Don’t they understand that if someone is about to spend 3k on their services, it is is reasonable if they want some assurances?

I’m not sure about the honesty of this company. The estimate they gave before the move was $ 200 less than other movers I’d contacted. So we hired them. Then on the day of the move, when it was time to pay up, they said they’d made a computation error and it turned out substantially more than the estimate. On top of this, they damaged several pieces. We would have been satisfied with an apology but received indifference instead. We would never recommend this company!

These guys were great in every way. The initial quote was great, and they were super on move day. We had quite a bit of stuff packed up, but they carefully wrapped the furniture, and were unbelievably conscientious and friendly.
They worked like crazy on one of the hottest days to get everything moved safely and quickly. Other than getting everything to our new house in perfect condition, you never would have known they were there — they cleaned up everything behind them.
I can’t recommend these guys enough — working with them proved to be one of the least stressful parts of moving!

With mother in hospital, at the recommendation of our broker, we used Road Warriors to move her large apartment of belongings from Wellesley to an independent home for elderly that had several strict rules about hours, elevators, etc.
After a personal, friendly visit from the owner, Frank, we received the estimate for the move. We discussed reputation and services of companies, in general. Frank’s comment was ‘the move is as good as the guys the company hires to move you.’ The guys who moved us were great… quiet, clean, calm and professional. The head mover had to deal with a couple of issues and road blocks (including taking the Grandfather clock down 4 flights of stairs!). He remained calm and dealt with them with a smile and good common sense. At one point, when moving things in to the new place, we found out the cut off time was 4 PM and not 5 as I thought. Well, the guys stepped things up, re-​organized and got it done by 4.
The move went smoothly and quickly with no breakage or damages. They perfectly packed the large and fragile items I left for them, including many fragile pieces of art, sculpture, lamps and leather cabinets.
Having made many stressful nervous moves in my life, at one point during the Road Warriors move I sat down and put up my feet and with a smile I commented, «I have done what I can and now am turning things over to a higher power… ROAD WARRIORS!!!»
Road Warriors was worth every penny and I WILL use them again and highly recommend them to everyone.

I don’t know how a BIG move from Lexington to Littleton could have gone any better! The 3 guys arrived on time, worked tirelessly, took extra care with the pieces I pointed out as antiques (but treated everything carefully), and even moved pieces from one room to another at the end of a long day that I had tagged the location of incorrectly. The office staff, the guys who did the move were all friendly and professional! I’d recommend Road Warrior to friends and family. THANK YOU for taking what could have been a stressful day and making it a great first day in my new home!

GREAT experience with a move from Boston to Somerville. Friendly movers, they didn’t whine when the unload spot was a bit far from the building, and they wrapped everything carefully. They were also very fast and efficient. A cheap, unimportant item broke and they documented and discounted it automatically. Highly recommended!

We bought a groupon and had a great experience with Road Warrior. $ 99 for $ 300 worth of moving can’t be beat!
My husband and I moved from a one-​bedroom apartment in Somerville to a decent-​sized house in the ‘burbs about a week ago. Having recently gotten married, we had a lot of stuff crammed into our 1BR, and the move would involve a 30 – 40 min. trip (w/​o traffic… traffic would add time) along 93, so we were worried that the quote would be lower than the actual costs. However, the total cost ended up being pretty close to the quote, possibly lower? We were extremely pleased with the value.
Two guys arrived right on time and got to work. They seemed to pack their truck quite efficiently. One guy was incredibly big and tall and seemed more experienced, but the other was certainly very strong and capable, and quite friendly. They were professional and quick. They seemed to take their time putting padding and tape on furniture, but that’s probably for the best, because nothing was damaged. I think we had one broken glass as our only moving casualty, and that was due to our poor packing!
After a bit of traffic, unloading was even quicker and smoother, and they were willing to help us move everything to the right spot. We felt bad making them go up the stairs on a 90+ degree day, but they seemed more than happy to!
Total, our move took four hours, including drive time (but not including their drive time to and from Arlington), for 2 movers. And with the groupon, the total was around $ 400, which we were delighted with. Even $ 600 (the price w/​o a groupon) would have been totally reasonable.
The only very minor complaint is that it was hard to get confirmation of our date/​time from them beforehand. They should have a better email/​phone system or something, and it would have put my husband’s nerves at ease if they had communicated a bit better. He was worried they wouldn’t show or something. But since everything went so smoothly the day of, that was really not a big deal. We’d definitely use them again and recommend them to friends.

Excellence is the standard with the company owner Frank as well as his movers. The various fake negative postings here by mostly one same Groupon user are totally out of character with our experience with the people at Road Warrior. These Groupon people do not seem to tell the whole story, so leave out facts, the ones that make THEM look bad.
I was referred to Road Warrior by the colleague of my wife, who had just moved with them and was very happy with their performance.
When you call there are no long waits and repeat calls to talk with the owner, who makes the quotes, like with bigger companies, where you are just a number.
We got a great guaranteed price for a 2800 sqft antique home plus home business move from Massachusetts to New Hampshire (spread over two days, with each 1 ½ truck) and they did not charge a dime extra. Payment was easy by credit card. A reasonable deposit is required. The final payment is done when all is done to one’s satisfaction.
Quotes from Gentle Giant and others amounted to double that price, which is a ripoff since those companies really do not have the costs they pretend to have, just high margins or overpaid management and sales people!
The movers of Road Warrior came right on time to load and finished unloading on schedule.
These are NOT ‘fly by nite students’ like with other companies, but serious and muscular pros.
They are a cheery well organized bunch with brains who solved the little challenges of our move and the enormous weight to move easily.
I would recommend them to all serious moving families and would use them again.
Note: Any ‘Groupon’ reviewer is really not a good reference. Like the Restaurant week coupon users, they are always cheap skates who do not pay full price, but expect full price product and service, like a Volkswagen buyer expecting a Mercedes quality and service, for free. That does not work of course. I advise buyers to ignore them and vendors not to sign up with these programs. They are of no marketing benefit and cause more harm than value. One attracts mainly the rotten tomatoes in one’s ‘customer basket’.

Fabulous movers. Polite, efficient and thorough. For the move itself I’d give them five stars gladly. For the curt & rude phone demeanor I experienced twice, I drop them down a star. That being said, we’re recommending these guys to everyone. They were excellent!

These guys are pretty rude and unhelpful over the phone. I called to see if I could book a move for July and they told me «to get in line» and refused to tell me when they would be able to get back to me. They were not able to tell me if they had availability on the day I was looking for and when I tried to ask another question they told me they «didn’t have time to deal with my questions» and hung up on me.
I understand they seemed a bit overwhelmed with the amount of moves, but considering that this is their job, they could definitely be a bit more professional about it.