Precision Tire and Alignment

Place is legit. I choose this place based on another review from someone who, like me, does their own work on their car and needed a good alignment shop.
I went to this place after I fixed the damage from a very hard curb impact and needed a good alignment. They took the time to listen to what I did, what I needed, and after the alignment was done took the time to explain the alignment results in detail to me.

I’ve been a customer of Precision Tire for a few years now after being directed there by Lou Patti. Jeff and Ronnie have been nothing but helpful and professional. They were able to do great alignments and tuning on my «sports» car with custom coilover suspension — something a great deal of shops stay away from. They’ve been periodically servicing my pickup for the last few years as well; tires/​alignments/​front end components and it’s always perfect. They are very easy to schedule with and very friendly. Laurie, who works in the office, is great as well and very on-​top of everything. I typically drop my truck off before business hours and leave the keys in their lock box, and it’s never more than a few hours before I get a call from one of the guys or Laurie that my truck is all set. Reliable, professional, friendly, and fair — that’s how I sum up Precision, and why I always refer friends and family to them!

Great and professional service. Always honest diagnostic and great suggestions for solutions. I don’t find it difficult to schedule work with them and they honor their times of appointment as well as their estimated time for getting the work done.

First time in my life that I’ve had to buy 4 new tires for any vehicle. I was told by the Subaru dealership and my non-​dealer trusted mechanic that my tires AND brakes were shot and a nasty accident was imminent. I chose to address the tires first and Lou sent me to Precision; he said, «I send ALL my clients there when they need tires.» I did some research so I wouldn’t sound like a complete greenhorn when I showed up at Precision and explained my situation to Jeff. He was able to explain in non-​mechanic language what the internet left out. Our wires got a little crossed about how much I was willing to pay, but Jeff was so gracious about it when I let him know my budget and he gave me a fantastic deal. He also let me know that I had way more time left on my brakes than I had been led to believe! And he provided an estimate for the brakes on my receipt. No question, he won my loyalty. I will be back.

Called Jeff to repair a bent rim and possible punctured tire. He was able to fit me in the same day and provide me with a loaner. The Precision Tire Office has nowhere near the same polish as a dealership facility or major tire chain, but they’ve got nice and honest folks which is what matters. Jeff diagnosed that I only needed the rim straightened and tire rebalancing done. He even checked up via txt to see if I was happy with the repair! I recommend them highly!

These guys do amazing work. Jeff was very knowledgeable and personable. I had my BMW’s tires balanced at several tire shops for highway vibrations which did not fix the problem. These guys seem to have a lot of experience working on tire and suspension, unlike the young kid that balance my tire at the tire chain store. My car is much smoother on the highway now after my visit here and the price was actually cheaper than the chain tire store. I would highly recommend this place to anybody looking for tire and suspension work for a fair price.

Great place, very nice people who work there. I had new wheels and tires installed at a different place and they did a horrible job with balancing the tires, as I was getting vibrations at almost every speed on every type of road. Now my car rides smooth as ever after a rebalancing of the wheels. Definitely will be my new go-​to place for tire related service!

Called Jeff on a last minute request. Recently had front end body work done on my vehicle at the dealership, and I requested that the dealership perform an alignment and balance. Turns out the balance got significantly worse than before, plus the dealership claimed that one of my wheels was distorted and couldn’t not be balanced properly. I was in a hurry and needed to get the wheel replaced or fixed within 1 – 2 days, in preparation for a road trip.
I called Jeff at Precision (among some other well rated tire shops) to see if they could get me a wheel replacement to match my other 3. Jeff asked me to bring my car in so he could inspect the wheel, see if it was repairable. Best part was he worked with my schedule, and accommodated me to come in right away because I was available at his other appointment slots. This was the most appreciated part of my experience.
Turns out the wheels were simply off balance, by quite a bit. He rebalanced them, and they are riding great. Cost was ~$ 16/​wheel after tax, extremely reasonable, if not cheap. Ronnie and Jeff showed great worksmanship: Checked for wheel looseness, checked air pressure on all tires, used a torque limiter on the impact wrench specified for my vehicle, screwed on lugnuts by hand before tightening with impact wrench, used star pattern tightening to ensure even wheel attachment.
Other reasonably competent shops would probably have been able to balance the wheels just, but Jeff and Ronnie’s personality/​attitude/​willingness to explain everything sealed the deal. The shop isn’t anything glamorous or pretty, but everybody will agree that they would much rather have a shop really understands and knows what they’re doing than a have superficially pretty looking garage. Dealerships do too many different things, and they aren’t very experienced in most of it.

I went to Precision based upon the Unilocal advice, and my first experience with using a Unilocal only eval for a business to do stuff like alignment on my car. I can very happy with the work. Ended up being @ 170 bucks or so for alignement, balance and rotation. They cleaned my brakes and charged me for that — but they were up front about what needed to be done, so I am cool with that — I’ll be going back soon to have them do the brake job I now know I need. Spend your money locally and support locally owned businesses.

Friendly and professional, highly recommend! Small garage with no gimmicks and tricks unlike many other shops in the area trying to get the most out of your pocket.
They did a thorough pre-​inspection of my problem (for free!) and next day they fixed it with a smart (and affordable) solution.

Great service. Every time my wife and I have taken our cars there, they have been quick and courteous. When they could not diagnose the problem initially, they didn’t charge us. We then brought the car back shortly, they diagnosed and fixed the problem and sent us on our way.

Fabulous service and great people to boot. Will use them from now on.

Came here upon the recommendation of my chiropractor and I’m damned happy I did. Needed to replace a tire on the fly and Jeff was really great about the whole thing. Was able to match and replace the tire within 2 hours and answered every dumb question I had with a smile and a sense of humor. Best thing is that he did the job without any flim-​flam or bullshit about needing any «additional repairs.» I know that I’ll be going here for extremely reliable service instead of the place in Medford I usually go to where I have to wonder if they aren’t trying to sham me a little bit for the extra bucks.

This place has restored my faith that not all auto shops are out to get unassuming customers. The people are really nice. They go the extra mile to help you find what you need (e.g. the owner called various distributors for a week looking for a replacement tire for me that had been discontinued.). The prices are very reasonable — $ 25 all in to change each snow tire which are off rims. It’s not crazy busy like some of the big places — like Direct Tire. The service is fast. The people are honest, helpful and friendly. I almost didn’t want to write a review because I’d rather keep this place a secret. But, given how helpful they were to me, I feel I owe it to them. This is now my go-​to place for anything tire related.

Did a good job aligning front axle of my Volkswagen Passat 1999 for just $ 59. Both axles would be $ 89, average price I was getting around was $ 75 not distinguishing front or rear.

Can’t say enough about Jeff and Ron. Courteous, professional, generous — yes, generous… Jeff did bonus work to my car because he noticed some things that made him uneasy, and he didn’t charge me. Too long to go into the story of panic that got me there, but they turned it all around for me, and my car has never run smoother. I’d shout their names from the rooftops if I could. Go here with confidence and trust!

My mom is in town and she always helps me get things taken care of that I put off way too long! She called around a few places in the Arlington area and was astonished at how friendly they are at Precision, and not only that, the total cost ended up being less than what was quoted over the phone for two new Goodyear tires. The price was right, too! Now we’re ready to hit the road for a trip to VT :)

Waited for 20 minutes before the guy showed up in the morning. Please do not go early there.

This is where I go for any and all tire– and brake-​related issues. I’ve had rotors replaced, a ball joint replaced, and new tires put on (these issues spread over two or three separate occasions over the past two years).
These issues were totally foreign to me because I’m a west-​coaster unaccustomed to the icy roads, pothole-​ridden post-​winter highways, and the «Salt Belt» status status of Massachusetts (killed my trailing arms).
I rushed to get my car fixed at every hurdle and I feel that I got a very fair price, explanation, and turn-​around time on each occasion. Trustworthy, knowledgeable, full of experience, and reliable! Hooray!

Called on Wednesday and had 4 snow tries mounted on rims and swapped on my car on the same day. Jeff was great, very accommodating and reasonable. Looking forward to the snow now!