Key-Whitman Eye Center

I went to Key-​Whitman to get a prescription for contacts. I was told I would be see by an optometrist, not an MD. They assured me that their optometrists are «specialists,» «not like the ones at Wal Mart and the mall.» So, I agreed to come in. What ended up happening was that my eyes were examined by an OA, optometry assistant, with the optometrist coming in for less than two minutes. I went home with the sample contacts only to find that road signs were blurry. So, I went back to Key Whitman and was again see by the OA. Even with the new prescription, I still can’t see well. I looked up the training of OAs. It is a part time, online course. So my eyes were examined by someone who took a quickie online course, not a trained professional optometrist. No wonder I can’t see.

The only reason this has 2 stars is because my wife liked the doctor.
Their accounting practices are very shady. Upon presenting our insurance information, my wife was asked «Do you have medical?» to which she replied yes, because we do. She was not asked are you using «vision insurance» and therefore we were surprised with a high bill due to «not covered» diagnostics because «they didn’t know we had vision.» because they used round-​about means to make sure they «didn’t know». They «cannot fix it» because it was already put through to medical because the diagnostics were already done.