Crabtree & Evelyn

I had a brief 6-​month stint in college as a Selling Supervisor at a Crabtree store back in Boston. I have since been a fan of their products and I love to peruse the store every now and then just to see how their marketing, merchandising and packaging has evolved. They’re certainly targeting a more youthful demographic these days.
As a goodbye gift from the staff, I received a gift certificate which has gotten lost in the shuffle through the years. Over the weekend, I was finally like I’m redeeming this. I think I was holding off on a plush bathrobe but their sizing is on the larger side and, unlike the rest of their products, the robe selections are still on the frumpy side. I picked up a few of my favorites like the La Source body scrub and their face moisturizer with SPF 15. They also just got these brand new brightly-​colored, soft Vera Bradley beach towels in and I just had to have the pink and green pattern for this summer. There were four designs and the salesperson was so patient and nice about opening each of the towels up for me so I could make my choice.
It was time to be rung up and I give my gift certificate to her. She’s like «Wow, a paper gift certificate, I’ve never seen one of these». I totally didn’t realize I had held onto that certificate for five years and paper certificates are obsolete. I felt like an out of touch, old woman. It was so embarrassing because the register wouldn’t accept the code and the salesperson had to call another store and get the history on how to process a gift certificate. I was like «It’s not a counterfeit, I swear. These did exist back in 2003». She was so patient and helpful. I especially like this location because each and every time without fail, I’m greeted when I walk into the store and it’s always neat and clean.