Bbva Compass

BBVA Compass Strikes Again! Three Strike You are Out!
I went in to close a savings account yesterday. The man that did this not only closed my savings account, but he then erroneously made my checking account balance only $ 0.01. He then made all my money in my checking account «a debit». How incompetent is that. My family was not able to travel out of town for a family reunion because of this. There are family members that I haven’t seen in years that I will miss seeing. Customer service was «closed». I called the card center desperate to get this error fixed. I was told their was nothing they can do until Monday morning. They had «0» concern at all about their mistake. Leaving my family with a penny balance all weekend is unacceptable. A bank of this size needs ²⁴⁄₇ assistance. If me and my family had hit the road without knowing this we would have been stranded out somewhere. This is not the first major issue I have had with this bank within a month time span. Thanks a lot Compass. When I do speak to someone Monday, it will be to close my account.