Banana Republic

I love this clothing line, the staff here is professional and knowledgeable. The store is well organized.

Excellent management. Went out of their way to help me. Daughter bought something at this store, went to another BR in North Carolina wanted to exchange. For some reason that store could not complete the transaction because the original did not happen at their store. Manager of Pentagon City store called NC store twice for me to straighten this out. Exceptional customer service!

Only one black suit in this entire store.
I was told that more existed at Tyson’s, but upon search, salesperson found none.
Then I was told to look online, which I did once home, and again turned up: nothing.
It was one thing to discover that this large retailer lacked any sort of revenue-​generating processes to turn in-​store potential sales into actual sales by leveraging e-​commerce, and thereby using and enabling the full SCM /​value chain. It was quite another to learn that — on top of all that — their inventory management system apparently doesn’t keep up with demand.
Again I’m left asking, where is a woman to find a proper suit?
#LeanIn

The male fitting room attendant walked in on me changing, wouldn’t close the door, then kept trying to open it once I did. Felt very violated, and won’t be coming back.
The best part was when he tried to blame it on me. I understand the initial accident, but after that first shock, he behaved incredibly inappropriately.

5 stars is all I can give how about more?
This place is my favorite clothing store in the DMV area. The employees are really nice and helpful at this location. They’re eager to greet you and help you out, but at the same time they’re not pushy. Recently, when they were having a sale I mentioned to an employee I really liked some shorts here but would wait for their next sale he came back with a coupon for 40% two regular priced items. Excellent Customer Service, ya think?
I love everything about Banana Republic, they have the coolest clothes at the best prices. Additionally, their clothes look great on me — I could model for this place. I recently got a $ 380 gift card for $ 320 on ebay and wow that has that been a savior to my Summer wardrobe. I like to shop here when they have sales because you can get some great bargains. Cool Sweaters, Shirts, Jeans, and Shorts are just a few of the things I like to pick up here.
Also, I might mention it is very beneficial to sign up for their banana card because they regularly send you coupons in the mail. I came out of here the other day with a pair of jeans and two really cool summer shirts for $ 30. Steal, I think so.
Definitely, a 5 star destination…

For being such a large chain, this Banana Republic seems to be going out of its way to make for a pleasant shopping experience!
Normally when I go to a chain clothing store, I expect to wander aimlessly for twenty minutes, only to finally be greeted by an anorexic tween with a headset who says «Hi, can I help you find something? Well don’t ask me, okay, because I’m at the register with Tiffany gossiping about some landwhale trying on a chino skirt. Sorry ma’am, but we don’t sell mumus lol!»
Here, I was pleasantly left to my own devices for a few minutes, but one of the clerks came up to me, asked me how I was doing, and told me to let her know if she could help me with anything. Okay, so that dictate may have come on high from corporate, but there was a certain genuineness to her interaction with me. More importantly, she made direct eye contact too. It’s touches like that which make me feel happy to patronize certain businesses over their competitors.
Also, they’ve redone the store since last I went (about a year ago) and it looks much, much cleaner and more open. At one point this location was starting to look cramped like a department store, and their clothes always looked picked-​through. It’s gotten a much-​welcomed overhaul.
Okay, so what brough me here, you ask? If you haven’t tried the new Banana Republic fragrances, I strongly suggest you do. For men, I recommend the Black Walnut, which smells like whiskey and warm tobacco. Either that, or Cordovan, which smells, well… like I’m transported to a place I may or may not have been to before, being reunited with people I think I had a dream about once. Okay, that makes absolutely NO sense whatsoever, but it’s a testament to the human body’s sense of smell that can make certain fragrances have such a primal, feel-​good impact on you. Plus, they’ve come up with body washes and aftershaves to compliment each one of their fragrances. They also have a decent selection of women’s frags. While I haven’t smelled them, they have plenty of testers available for you to try, and if they smell half as good as the men’s selection, then I can say you’ve still made a wise investment.
The verdict: normally I’m an Internet shopper. Online, you always know if your size is in stock or not. Having said that, I think the next time I’m in the market for new chinos, or hell, just to browse for something nice, I’ll come to this BR location.