Automatic Appliance Parts Corp

I recently ordered a part for my 12 year old, G E Profile, double built-​in custom oven. It only took a couple weeks to receive. I really never expected the part to still be available. Just like new again.
I must say, over the years, the crew at Automatic Appliance has saved me hundreds, if not thousands of dollars. All our appliances are in mint condition, so replacing a $ 20 part on a 12 year old oven sure beat $ 2,000 plus for a new unit, even if we only get a few more years out of it.
One more quick story. Five years ago, our Series 80 Kenmore dryer stopped working. At that time, the dryer was five years old. The people at Sears said it wouldn’t be worth fixing. Just for kicks, I drove to Automatic Appliance, and explained to the gal at the counter what was happening. She knew immediately what the problem was, walked back to the parts room, brought back a very small electrical part, showed me the scematic of where it was located in the dryer, and said, «that will take care of the problem». I went home, slid the dryer out, opened up the back, installed the part, turned the dryer on, and we were back in business. I think the part was less than $ 25. Saved me hundreds! Took me longer to hook up that darn flexible vent hose. LOL Highly recommend Automatic Appliance and staff. Great people, great service, and whole lot of knowledge.

Call ahead. Quick and easy. Friendly service.
I researched the parts I needed on-​line and checked on their website for part number.
I called in to see if it was in stock and they found items at each of their two locations.
I went in and got the part. The guy at the counter gave me some friendly advice and answered my questions.
Excellent place.

Don’t bother. They charge almost double Internet prices, and have terrible customer service. When my freezer broke, and had difficulty locating them, they offered no assistance. They made a point to tell me that they’re not where I’m at. Thanks for a whole fridge and freezer full of spoiled food. I was at your door at 5:05 you locked it, just like you promised.

I wanted to replace the water filter cup for my fridge. They had a part but it came with the housing on top. It came inside a plastic bag and when I looked at it, it wasn’t an authentic part from Frigidaire. I noticed that they have NO return policy for parts that are opened from the bag, so since I had the cup from my fridge with me, I asked the lady if I could make sure that’s the right piece, but she kept saying that once I opened the bag, they won’t give a refund. She also said «I wouldn’t sell you the wrong part». So I had no choice, paid, opened the bag right there in front of her and checked that my cup fit on the housing. Thankfully it did. Everything was fine for then. But then when I decided I might as well replace the housing part as well, the holes were arranged 90 degrees wrong from what I had at home. She basically did sell me half the right part and half the wrong part, but I had to pay for both parts since that’s the only way they sold the things.