Arrived today to find that the shop appears to be closed. Empty storefront and no activity… :(
Natalie R.
Place rating: 1 Denton, TX
I finally got the bike back, but not after having to explain to the shop how to tie up as motorcycle on a trailer so it doesn’t fall over. When I got the bike back I found that there was even more damage that they didn’t tell me or fix from the previous knock over– my helmet basket is permanently bent, there 3 large scratches in my paint down to the metal, and there’s a big dent on the back fender. I’m not even going to begin to try to get them to fix it, so I get to pay for their mistakes, yet again. The bike came back in much worse shape than it was taken in. This was one of the worst experiences I’ve ever had with a business.
Clayton R.
Place rating: 5 Sanger, TX
Great guys, knowledgable, and good service, prices very competitive. Only got a rear tire from them, but this is my new shop of choice! I asked questions about future work they could do for me and they actually were happy to answer my questions and give good feedback on the things I was wanting to do in the future. If you want good service at a great competitive price from good local shop, these are your guys!
Bhavin P.
Place rating: 5 Euless, TX
These guys are top notch and friendly! I don’t think I’ve ever been to a shop before where I was treated so well. When I saw their shop, it just looked very organized, clean and they def got the guys that know how to do it right the first time around. Def picked up a new customer. Thanks!
Miles M.
Place rating: 4 Denton, TX
So i needed a new tire for my sportsbike… nothing new, i go through this about every 4months. I’m used to shopping around and finding the best prices. I know i can stay in denton and get a great deal on the tire, but the labor screws me over. I can go out of town and get a better deal, but the time/gas gets me as well. After driving by Rising Phoenix i decided to give them a call. I told them here is the price i get at other places. They were happy to beat the price! The owner, i’m assuming, was a nice guy who told me it would take less than 10minutes and he was right. Fast and friendly. Not only that, but he took me to take a look at the shop in which i talked to a tech about getting new wheel bearings. It wasn’t them telling me i needed new wheel bearings, but actually showing me why i need new bearings. That counts for a lot in my book. They weren’t even trying to push a product or service on me. Keep in mind this is mainly a parts/service shop. There is very very little gear. They do have a nice waiting area though! Overall i’m very happy to have saved money and my time. If they keep up the good prices i’m happy to go back there for my next tire.