Lowe’s Home Improvement Warehouse of Arden

Francesca in window covering department is fantastic! Excellent customer service, friendly and patient. Monroe is also friendly and helpful. They are to be commended.
Some employees lack basic customer service skills but for most part a good experience each time.

Staff was great and very helpful especially mgr. Roger. Delivered load of pinestraw. Being a truck driver it is nice to show my professionalism and be treated with professionalism back. Thank you all.

Slow. Almost all of the employees fit into at least one of the following categories, or may qualify for more than one.
1. Apathetic
2. Inept
3. Aggravated
4. Condescending
Good luck if you are in any sort of hurry. The management and most of the employees act very bothered and put out if god forbid you have a question. I hesitate to say ALL employees, as there are a small handful that don’t completely flounder in their respective positions. No one wants to take responsibility for any aspect of what you would expect in any retail position, and many seem like they just walked in off the street and happened to be wearing a Lowe’s shirt.
I really, really dislike when I have to go here for anything, and many times will drive a few miles further to go to the Home Depot on Fairview Rd (many times, only slightly better).