Emerald City Laundry

My family and I were stopping by on our way to San Fran and needed to do laundry. This was the cleanest laundromat and had the best customer service. We loaded our clothes in the washer, and they transfered the clothes to the dryer for us, allowing us to go to dinner and explore Arcata!

I’m here from out of town on business and I have found the wash and fold service invaluable. Price is reasonable, staff is nice, and the place is extremely clean. Bad reviewers obviously have some bone to pick that is unwarranted.

This laundromat is the next best thing to having my own washer/​dryer in my home. I’ve been doing my laundry here for years, even though my apartment complexes have had their own laundry facilities. It’s very well kept, has helpful staff and lots of washers/​dryers, as well as optional big washers/​dryers, if you need them :) My favorite time to go is in the morning, and I always get my first choice washers/​dryers. It’s a perk that Wild Berries is across the street, if you want to get grocery shopping done or grab a fresh juice while your laundry dries :) I’ll have my own washer/​dryer in my own home soon, but I’m thankful for this laundromat while I was in college and needed one.

Very clean and well organized. The staff was helpful the machines worked well. Cool place… for a laundromat!

People like how clean this place is, but what I just witnessed grossed me out. On a rainy day A dirty transient walks in and stuffs all his dirty nasty wet blankets, pillows, sleeping bag into a dryer and had it started for him. Now I have to wonder how many times I’ve put my clean freshly washed clothes into a dryer after some gross hobo laced and caked it with their fecal matter. If you know of a better place that doesn’t have this problem please message me! I will not be coming here any more!

Cool place but the wifi sucked… Went the day after Halloween and it was pretty busy, being that it was a) Halloween b) the end of the month and c) weed harvest season. A lot of the patrons were skinny hippy chicks with shitwig dreads and whatnot– never really thought they were that cool, but dang, some of these hippy broads were pretty hot! The lot was full and in the end by the side street, there was a group of those commie pinko hippys doing the drum– circle thing plus a guy with a guitar… total Arcata scene.
The chick at the counter that afternoon was super cool and friendly– I would’ve hit on her and asked her out, but we were leaving town right after the laundry was done. My gf probably would’ve got bummed as well, so I guess that’s for the best.
Oh well– maybe next time!

I was initially going to give this place a one star after an isolated experience with one of the workers today. Before this everyone has always been super nice so even though this place cost more then others I’d rather come here then anywhere else when i can. Anyway, i won’t go into detail about what was said and who said it but basically it was hurtful and i felt like i was being talked about behind my back since the person didn’t know i was there to hear. I told one of the workers i would never be coming back (not that my business would be missed much since i rarely come and use small loads) but i thought the issue should be addressed. The worker that hurt my feelings came out and was genuinely apologetic. I said I still wouldn’t be coming back… buttttt after talking to my sister she said i need to learn to forgive and forget. So i will be back because this place, other than today, has always been awesome. The people here take pride in their work and always keep the place very clean.

There’s really nothing more time consuming than laundry when you can’t do it while multi-​tasking in the comfort of your own home. Emerald City makes laundry easy, efficient, and even has a welcoming atmosphere to boot. I love that quarters are a thing of the past, with their easy to use money cards. The wi-​fi provides the opportunity to be just as productive in the laundromat as my home office. And there’s plenty of machines to use!
I especially had a wonderful laundry experience today because of Emerald City Employee, Emily. It is clear she enjoys her job, and she does it well. She is incredibly approachable, has a positive problem-​solving attitude, and is genuinely there to help! I watched her greet customers warmly throughout my couple hours there. She even warmly welcomed the dogs of other customers.
All in all, when I have to do laundry outside of the home, I choose Emerald City! Whether drop-​off, or DIY, I’ll be back!

The most overpriced laundry I’ve ever done! $ 0.50 for 10 minutes in the dryer! I thought I’d check my email while wAiting but their wi fi didn’t work, and after asking if they could reset it they said it was in the office and they didn’t have a key. I won’t be coming back here.

Have no idea or time do do any laundry. Came here and they did it all for me. It only cost me $ 15 too! Definitely coming back!

They just got a bunch of new washers. This place is the best laundry mat I have every been to. It’s so nice and the employees are really chill! They memorize my name and treat me really special. The washers work great and my laundry loves it every time. Best ever.

Called to get information on their service as I am in town on an emergency and needed my suit pressed for a family funeral.
I was told by an employee of theirs that answered the phone that there was someone there 24 hours a day, and I could drop my clothes off at any time and pick it up the next day pressed and ready to go.
When I arrived at 11:10pm they were closed. There was a person cleaning who was nice enough to open the door and talk to me. Only to inform me that whomever answered the phone was wrong. It would take 24 hours to press (iron) a jacket. Which to me is ludicrous.
I also had several bags of clothes for their fluff and fold service (from several family members that have been on the road for a long time) and would have dropped a decent dime there for their service. But they weren’t interested in my situation or my offer to pay for expediting this due to our circumstances.

I love this place! We are in the process of moving to the area so we need a place to wash clothes in the meantime and we happened upon the find of the century! It’s clean, the staff are friendly and very helpful, and it’s laid back. What else could you ask for? Oh, I know, the FREE transfer service! Hello! It’s well worth the prices in my opinion, which aren’t really too bad! And I LOVE their laundry bags! I’ve gotten three so far!

The laundry Matt is clean and the staff has been really kind an helpful. There are a lot of washers and dryers so no need to wait. They’ll also wash your laundry for a price by the pound. Not a bad idea if you have errands to run. I recommend it!

This WAS my favorite laundromat. They got new machines and the all-​around robber on the round door of the machine gather all kind of dirt including cigarette butts, animal hair and just dirt. They do not cleaned regularly, in particular when customer coming from «the woods» are doing their laundry.
I’ll give it one more try and if that doesn’t change I’ll go somewhere else.
This WAS my favorite laundromat. They got new machines and the all-​around robber on the round door of the machine gather all kind of dirt including cigarette butts, animal hair and just dirt. They do not cleaned regularly, in particular when customer coming from «the woods» are doing their laundry.
I’ll give it one more try and if that doesn’t change I’ll go somewhere else.

We always had a deal: I did all the dishes and my girlfriend took care of the laundry. Well, one day she thought we should switch things up and told me I now had to do all the laundry.
I know how to do laundry at my parents’ house. I’d never gone to a laundromat. Luckily the people at Emerald City helped me when I had dumb questions. Their card system was a little confusing and sometimes annoying, but I eventually got it. You have to pay $ 3 for the little card though, which is stupid.
They have soap you can buy for the machines there, so that was always nice. It was always pretty clean and quiet.
The one really annoying thing is that there isn’t much parking, and if you go on a day that Arcata is having some sort of event, the parking lot will be full even though there’s nobody inside the building. That was super frustrating and ticked me off, because I just needed to run inside and grab my clothes; it would take 2 minutes tops but I spend more time trying to find somewhere to park. I don’t know what they can do about that (post signs? tow people?) but they should try to fix that.
The free transfer service is a lifesaver. The first time I did laundry there I didn’t use it so I had to go switch them in the middle of the cycle. Definitely do that.
Sometimes I feel like it’s overpriced, but I don’t know what the going prices for laundromats is. But I do know that at the end of a 2 loads I’m out like $ 15 and that always sucks.

This is the only laundromat I used while I lived in Arcata. They are amazing they do a free switch over service and their washers and dryers are always in excellent condition and huge so you can fit a whole comforter (or two) in there. The place is always so clean and everyone who works there is friendly and helpful. I hate laundromats but this one made it an better experience.

When I first moved here, these people saved me! I love the staff and the service and the washers and the fact that you or they can do the laundry for you.
I still take stuff here, even though I own a pretty cool washer and drier.
This place rocks, there is no greener or cleaner laundry place around!

I’m from out of town on a long trip and just needed one load. The women behind the counter was as nice as a human could be. Very helpful and easy. Super clean.

If something smells fishy (YOU, for example), this establishment is a your savior! Ok, ok, I’ll back up…
I was on vacation in Humboldt County and whenever I’m there I am REQUIRED to visit the Lost Coast. In fact, this time I wanted to camp it. For some reason, I wanted to really play it minimalistic and NOT plan at all. I was going to borrow a friend’s tent & sleeping bag, and basically that was about all the gear I’d take. (yeah, yeah, been watching too much Survivorman & Bear Grylls!)
Anyway, I ventured to the Lost Coast trailhead with my meager supplies and hiked 2 miles south. All the while, dark foreboding clouds taunted, teased, and rolled towards me from the west. I didn’t care. I was in my favorite place on earth and set up camp. The day was fine, yes there was rain, but my friend’s tent was handling it well. But then, after nightfall, after I had had a sardine «dinner» and while I was watching a movie on my iPhone…
BOOM! A huge bear swiped at my tent and everything inside went airborne — Actually, it was a large gust of wind, and really it was only my tin of «sardine-​juice» that went airborne. Yup. The little sardines had their revenge, and spread their aroma over my friend’s tent/​sleeping bag and my clothes.
It was 10pm. I had no flashlight (except for the app on my iPhone). It was raining.
I stupidly ditched camp, and had one of the longest nights of my life…
The next day, I went northward (wreaking of fish) to Arcata. My sister informed me of a cool laundromat:
: ENTER: Emerald City Laundry Co. :
I called first and asked if they could clean sleeping bags (they said, «sure»). I was desperate. For the last 24hrs, I could not get rid of the fish smell. I tried to let my OCD take over and tried hand-​cleaning as much as I can, but fish stink loves to play with the mind.
So, in I walked to Emerald City. I had a sleeping bag, and a gaggle of clothes which all reeked. The staff didn’t blink an eye. They were so professional and gladly took my stinkiness.
«Would you guys happen to clean tents??» I shyly asked… surely knowing I was pressing my luck and imposing.
«Umm…yeah, I think we could manage that. Yeah. Let’s give it a try,» the guy proclaimed.
[I did a flip in my brain]
I came back with a big globe of fish-​stinkified tent. «Umm, you can keep the poles, I don’t think we can clean that,» they said.
«Oh, sorry, didn’t mean to include that – my bad!»
I’d pay anything to have all of this clean and to (more importantly) break up with my most recent relationship: fish funk. It just wasn’t working out. It wasn’t IT, it was me.
.
.
.
The next day I stopped on by for pick up. And like a wound licked clean, the smell of the sea was no more. I was able to enjoy the weekend, and give the tent/​sleeping bag back to my friend, and he was none the wiser. They smelled beautiful.
THANK YOU, Emerald City! I’m forever indebted to you.