Pavilions

pretty happy with Pavilions. I’m a deal catcher nd live for a good deal. found Hennessey Holiday gift set with large 750ml bottle for only. $ 24.99 thats an amazing deal considering other grocery stores usually sell that bottle for $ 30.99. and out came with a small bottle of privilege

This Pavilions is the shit! Starbucks, Jamba Juice, and Panda Express all in the same store. I absolutely love all their cashiers, very friendly. I noticed that the service is a notch better here as of recently.

This market is great! I always love to come here and get some good produce since its always fresh and prices are reasonable. This review is for the meat department.
The meat selections are great and it’s nice to have the butcher cut up some steaks etc. and it was a good experience until now. This asian woman who was working as the butcher was not helpful at all. She purposely kept being rude and had a bad attitude. My parents spoke in Mandarin, thinking maybe she couldn’t understand that much English, but again she kept on being rude. We asked her for the New York steak/​strip to be cut in the size we wanted and as we pointed her to that steak, she went on and said «Which one?! Which one?! I can’t see from here!» This has been happening 3 times already and we also have witnessed another customer trying to get their steaks cut as well, who got the same rude attitude from her. Please, Pavilions, do something about the horrible service with that woman.

I love this market! Customer service here is great. Today I went in to buy some short ribs and the lady butcher was really helpful. She cut up some short ribs just for me to the size I wanted!

I was shocked by the horrible service from the checker, Bob. Unprofessional attitude and tone was very hostile and forced. It’s fine if he didn’t want to smile or make eye contact. Everyone has his or her bad days, but he didn’t have to be so rude. He kept cutting my dad off with the same one word response when my dad was trying to ask a question. My dad didn’t even get a chance to get a word out of his mouth! It was maddening! I felt so sick watching how Bob was treating his customer, my poor father! I no longer could watch it anymore, so I stood up against him. My dad finally got fed up as well and the supervisor quickly came over to resolve the issue and I appreciated that.
No customer should deserve this kind of treatment. I hope no one in the future will have to experience this.
Unfortunately, I was very disappointed from today’s shopping experience at the store. With many other supermarkets around, I will always choose them over Pavilions from now on.

Always out of anything that they put on sale. Tried to have they order it and never called me back when it came in. The management is not helpful

Clean and convenient location. Everything organize and large selection of herbs and fresh produce ^~^

Great selection but the nighttime cashier (the stocky Latino guy with the moustache) is difficult to deal with. He mutters and talks so fast you can’t understand what he’s saying.
A few weeks ago a friend of mine, who had been sick and had been having some «bathroom issues» we’ll call it, was waiting to use the stall in the bathroom — waiting outside the bathroom, for quite a while, because the stall was in use. My friend had to GO, number two.
So this nighttime cashier is walking into the bathroom and asks my friend if he needs something, and my friend says he’s waiting to use the stall. So the cashier walks in just as the guy in the stall is walking out… and the cashier turns to my friend and says, «Oh, the stall’s open,» THEN PROCEEDS TO WALK INTO THE STALL HIMSELF AND SHUT THE DOOR! WTF?! He KNEW my friend was waiting to use the stall and he just barges in there himself! Can you believe that? Idiot.
We will do anything to avoid having to deal with this nighttime cashier, because he doesn’t seem to be very bright. We went in there the other night and were like, «Thank GOD the self-​checkout is open… hurry, before they close it.»
So, yeah… I don’t go to this Pavilions too much anymore.

Aside from the beautiful selection of roses, they also have gorgeous orchids too! Tons of colors and their floral department is just… super…gorgeous!!! I just wanna take home all the plants, lol!
This review is for the floral department, the Tazo Tea selections and Gerber Baby Foods selections.
Tazo Teas: They have a better and wider Tazo tea selection, especially, finding my two new loves: Chocolate Chai and Vanilla Caramel Chai teas. Great for a pick me up drink, post massage drink or especially, for the ladies when you’re cramping — lol, sorry, but it really does soothe the cramps. I also love their other teas, but these two new ones are yummy treats without all the packed on calories, lol!!!
Gerber Baby Foods: I grew up eating Gerber, and so it’s a trusted baby food I get. They have a wider array of Gerber Baby Food selections here than Ralphs, which is perfect for feeding your babies or anyone having to eat a soft diet post surgery (like my Mom). My mom loves the Protein (Chicken, Beef, Turkey) with Veggies and Rice, Chicken Noodles, or the Applesauce ones. I like the Lil Entrees Graduates meal — they make for a decent break time food when you’re not super hungry or working thru a project. Best of all, it’s cheap dorm food too — not a Ramen type of gal, lol!
Service here is always friendly and courteou here. This one of the very few Pavilions I actually like coming to.

Pavillions is on the more expensive side for a grocery store. But i like to do my shopping there when I need a few items. Never understood why there’s both Von’s and Pavillions but I guess they try to cater to certain clientelle. Bottom line is fresh produce, good prices, and well maintained store.

oh how I wish this supermarket is in my hood, it has Jamba Juice, Starbucks, Panda Express all inside. So awesome!

Place is impressive. There is very large and clean. I love the bakery, they have special sales all the time. All of things I like, but only thing is single restroom for ladies. The long line is waiting for restroom, this is the thing to improve.

Expensive. A gallon of organic milk here is about $ 8.00 when you can it from Trader Joe’s for $ 5.99.
Typically I go to Smart & Final when I want Häagen-​Dazs. Their regular prices and selection are quite unbeatable– their 14 oz sizes are normally $ 3.79. But when they go on sale at Pavilions, the 14 oz is $ 2.99-$ 3.25 (normally $ 5.99). Stock up at those prices because the sales don’t last long!
I love the fresh baked breads and sweets section as well as the fact that they have a deli for fresh sandwiches and yummy soups to go. They also have a licensed Starbucks in the store (licensed= no redeeming rewards or coupons) and a Jamba Juice! Impressive. That’s a fancy pants Pavilions over there.
Another bit of a goodie that I really like is their beautiful orchid selection. I never knew there was such a thing as blue orchids until I saw them there. Absolutely gorgeous but when displayed together with all the other orchids of all different colors, it’s just mesmerizing. I love admiring them whenever I’m at the store.
This is a really nice market– there’s something really clean and upscale feeling about this place that I don’t get when I enter a Ralphs supermarket. I frequent this Pavilions a lot, sometimes as often as three times in one day because I’ll forget an ingredient or something. I enjoy their organic produce selection as well as their effort for Chinese vegetables. Their Chinese veggies, as small as it is, is better than any other American supermarket I’ve been to and they’re far fresher and cleaner looking than at Chinese markets. Expect to pay that premium for those vegetables as well as everything else though.

I grew up coming to this store and it continues to be a clean and easy place to shop. They see friendly to my family and prices are fair.
Their organic selection has significantly improved over the past year.
Their booze collection is also very extensive!

This is my favorite grocery store. Hands down, the best. They close so late, I always come here right after the gym. Their prices aren’t always the best but they have everything I need and love all in the same place. Also they remodeled and their asian section is HUGE!

Are you a fan of «workaholics»? You’re in luck! You can get the real-​life retail version at Pavilions. Just like the show, the clerks drop the ball with ridiculous consistency.
Pavilions is supposed to be «upscale» Vons, but to be «upscale» you have to have friendly staff ready to play the part. With a consistency that would impress the characters in workaholics, I’ve never once seen the chekers go out of there way for anything.
Today I was finally motivated to write something.
On my most recent excursion, I asked if they had a quarters if I got cash back. My checker called over to the next (who I believe was the manager) to ask if he had quarters. Without looking up and with an annoyed look on his face, he muttered «no». That was it. Awesome.
Now, I get it. They’re not the bank, but you know what? The very busy cashier at CVS was asked the same thing and said «let me see what I have» and came up with a couple dollars in quarters. The staff at Ralphs gave me a roll of quarters, no problem.
I can’t entirely blame the clerks, after all. It’s the manager who sets the stage. If he’s not going to acknowledge customers, then how can you expect them to?
Having witnessed the real thing, I can’t say I’m much of a fan of «workaholics».

Every time I’m here I feel strangely complete. 99 Ranch, 168, Hawaii has nothing compared to American markets. Pavillion is brighter, cleaner, and less congested than their Asian counterparts. The people at the registers are always friendly and willing to help me pull stocks from the back — so what if I need a case of Silk, I’m lactose intolerant like most of Arcadia. Given, I don’t stop by here very often but like a well made sandwich, this Pavillion satisfies every time.
Oh and they recently have WiFi in store. Forget the cramped Starbucks next store over. Come find me at the juice aisle.

The only thing I like about this store is James T. the night time cashier. He is a gentle spirit who always says hello, greets me by name, offers help out to the car though I’ve never accepted, and works quickly and efficiently. He is the only reason to give this place two stars.
The recent shuffling of every department in the store has taken a store that was halfway decent, and turned it into a labyrinth of confusion and despair. I fully expect to make a wrong turn in the Kim Chee department and be brutally beaten and subsequently devoured by the Minotaur. There is no logic to where they have moved things– complementary items like hot dogs and buns are at opposite ends of the store.
A whole pandering Asian food and beverage section has been placed in the back for people who presumably don’t know there’s a 99 Ranch next door that sells the same stuff and more at half the price.
Meat prices are sky high. There used to be deals on meat, but now you’re not getting an untrimmed tri-​tip for under $ 8/​lb.
It’s the same story in the veggie department: why pay $ 2.29 for baby bok choi here, when it’s 99¢ a pound next door? This store doesn’t blow things out any more… They don’t use loss leaders it seems, so I’m less inclined to go there for «corn– ten for a dollar» then pay for steaks. Instead, I’m going to Sprouts or Baja Ranch or 99 Ranch.
I really want to like this store, I really do. But with the big move, you’ve made it too hard, and essentially, I don’t care that much.

Recently remodeled and they literally shifted the entire store around causing regulars mass confusion. They added a lot of speciality Asian foods you normally find at a 99 Ranch. The Panda Express can always be counted on and the Starbucks still is run by employees who don’t seen to care.
The self service checkout is still a cluster pluck, with a single person there to fix all the issues.
Nice floral dept and a nice produce section, however they tend to have wilted fruits and veggies.

Holy crap. Asian invasion. They have a section where it looks like you walked into a 99 Ranch. This section has some of your Asian staples like rice, ramen, sriracha, and surprisingly, a nice assortment of snacks.
The produce section even carries bok choy.
The prices for these items are actually very reasonable, so if you want to avoid the parking nightmare of 99 Ranch, you could get away with only shopping here if you’re not looking for stinky tofu or fermented anything.
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