Eye Shapes

I have been wearing glasses all my life. Some times I have felt like it would be a gamble wether I would like what I picked but Kip and Judy made me a wardrobe of glasses for a fair deal to fit all my styles, beach days, work days and active days that I know I will love for a long time.
Buy your glasses here, they are helpful but not pushy and I am glad to have them locally to shop when I want to try on the latest styles.

The middle aged woman owner here really hurt my feeling and I will not be back. I’m an easy-​going Aptos soccer mom, so it really takes a lot to make me feel un-​valued and belittled. But this uncaring ans rude woman excelled at this!
I purchased some Rx sunglasses here two years ago, and they were only so-​so in term of attitude and knowledge. But I did spend $ 600, and did have a paying customer history with them…
.when I came in last month (in my tennis sweats), to look at some new fames, and I was curtly told be Mrs. High and Mighty that without a «commiment to buy» she could not «waste her knowledge and time with me…» Honestly, these are quotes from her mouth! She honestly said these things to a 40 year old white woman from the Aptos community with a household income of over $ 100,000 per year, who has purchased goods from her only two years ago!!!
Folks, honestly – she said this to a paying customer with a history of purchasing expensive prescription eyewear in their very store! My experience with Eye Shapes this last time was just heart breaking and terrible. I implore you to look elsewhere for your optimerey needs. Eye Shapes and it’s owners are just out of control with rudeness and have started to treat people so badly, honestly it’s just a shame. It really did break my heart – I shop so much for my families groceries next door at Deluxe foods and like the location, but I just will have no part in supporting a business that makes clients feel not valued and that belittles clients and only shows them any service until after come in, waving a handful of $ 100 bills plainly in sight. Just nuts!!!

Wow, the other negative reviews here don’t shock me, and I too have had just terrible treatment at Eye Shapes, so thought I would pipe up as well…
I purchased over $ 120 in reading glasses at this store 6 moths ago, so I had a track record of dropping cash in this store (and for what it’s worth I am a 55 year white male in Polo clothes and with a $ 200 haircut). The husband sold me the expensive and attractive reading glasses, and not much of a personality did he have (whatever happened to smiling to clients? Why roll your eyes with impatience as clients try things on and decide? Is 15 minutes too much of your time for a $ 120 sale?)
So I recently came in to look at prescription Maui Jim sunglasses, and the wife co-​owner curtly and ruddily told me that she could not give her time and experience away for free – that without a commitment to buy and a copy of my prescription from my optometrist, she was done with me. My mouth dropped! She wouldn’t even take the glasses out of the case to show me until I ordered and paid for them?! I mean, folks, what kind of service is this?!
I noticed on their WW site that they have operated this business in Deer Park since 1980, and my two cents is that this married couple is BURNED out! Look at ALL the negative reviews here on Unilocal!They need to sell this business, retire, and try to find some sort of kindness and joy in life, as they don’t have any now in their 35 year old business.
My advice? Avoid Eye Shapes like the plague

I normally see Dr. Krok down town @ Eye Q, but I live in Aptos, it’s a nice weekend, beach traffic, etc, so I stopped in here to get the temples on my new glasses adjusted. The woman behind the counter asked me where I bought them? I told her the internet. She gave me a disgusted look and said we don’t adjust «internet» glasses. I wasn’t aware there was a difference (?) I told her that was too bad, she just lost a customer; to which she replied I wasn’t a customer anyway. And now I never will be.