This places is packed and they are too slow. They have only two employees and they messed up my order. I hate starbucks and i will never come back.
Janelle S.
Place rating: 5 Apache Junction, AZ
Such friendly staff at this location & my coffee is always exactly how I ordered! My favorite location
Israel A.
Place rating: 1 Boulder, CO
Came to visit this cool Starbucks. Walked in and literally stood in front of the resisters for about 2 min, while a team member was doing something on the register. There were no other customers around. The manager walked past and said someone would be right with me. I kept waiting and STILL was not being acknowledged. No greeting, nothing at all. So rude. The barista noticed and asked for my order so he could get it started and he then said my drink would be on the house today. That’s how bad it was. When a customer is at the counter, GREETTHEM. It doesn’t matter what you’re doing, whether your register may have been malfunctioning or ANY reason whatsoever, GREETTHEM. Acknowledge them. Don’t ignore them.
Stu C.
Place rating: 5 Curtis Park, Denver, CO
It’s a humble place to go where you can be yourself and relax. Staff even knew my name. Nice seating indoors and outdoors.
Brenda S.
Place rating: 4 Mesa, AZ
Usually very friendly employees. Today whole new group and not friendly. Miss the old crew. Coffe is good though
Christine S.
Place rating: 4 Albuquerque, NM
One of the coolest seating arrangements I’ve ever seen for a Starbucks. I can’t really comment on the quality because it’s Starbucks and it tastes the same everywhere. But the staff is super friendly!
Lindsay S.
Place rating: 3 Mesa, AZ
Oh how I want to love this Starbucks but giving it three stars is a bit generous. They are incredibly slow. I usually hit the drive thru and every time I am waiting FOREVER. And if I ever order more than one drink I can almost guarantee that one of them will be wrong. It is pretty frustrating when I order two drinks and one will be wrong 95% of the time. It cannot be that hard to get it right! I have only gone inside a handful of times and not surprisingly I find myself waiting even longer. It is not all bad though. It has a great seating/patio area. When I have been inside, it is pretty clean. I have never had a bad customer service experience. The employees are friendly enough. Being so close to my house, it is a shame that they are not more consistent.
Patrick C.
Place rating: 5 Burke, VA
Fav in Az. Love the patio with music.
Freddie H.
Place rating: 2 Mesa, AZ
Even the best coffee is awful when served with a shot of rudeness. One of my employees loves Starbucks so I went to buy her one for her birthday. I don’t drink coffee and I wasn’t sure what to get so I asked if I could have a minute. The girl in the drive through told me, «Not really, but OK.» There was no one in line behind me or in front of me. The whole minute that I asked for only took me about 15 seconds, and no one ever did pull in behind me while I was there. The rudeness was completely unnecessary. And they have the nerve to have a tip jar? Starbucks charges enough for the coffee. If the wages are so low that they need to be supplemented with tips that is not my problem. A job well done? Well even though it must take years of training and the IQ of a genius to learn how to make a cup of coffee, plenty of people do their jobs well in life and they don’t get tipped. The two stars are for the friendly guy at the window who saw my Bears hat and attempted to make a conversation about football. I appreciated that he at least tried to show me some service.
Jennifer B.
Place rating: 5 Apache Junction, AZ
Love this Starbucks! Great drinks and the staff is always so nice. So glad I live so close! More coffee please!
John S.
Place rating: 5 Mesa, AZ
This is the best Starbucks in the valley. The staff is friendly and efficient and the out door deck is great! They did this one right.
Al P.
Place rating: 5 Mesa, AZ
I find that this is one of the most relaxed Starbucks on the planet. Off planet, who knows. The porch is huge and there are outdoor couches. People bring their dogs and employees walk out with dog treats. It is a great place to sit and socialize. It doesn’t feel like the same old Starbucks.
Jenessa D.
Place rating: 5 Mesa, AZ
I go through the drive through here every morning before work and am always greeted with the best customer service. The girls here usually recognize me and my order, and are always eager to chat while my drink is being made. When I visit other Starbucks I immediately notice the difference in customer service, not that the other ones are particularly bad, but the people at this location are 10x’s better. Ive never had an order messed up, in fact I’ve gotten offered more free drinks here than anywhere else! Definetly a clean location, great customer service, and an all around good place.
Noell H.
Place rating: 5 Mesa, AZ
I never thought I would say you should got to Apache Junction for your coffee, but you should… I regular 6 different Starbucks locations b/c I go there to write and do other stuff I don’t want to do at home(where I work). This location is the best one. It’s huge. Seriously, it’s huge. I think the manager told me it’s the biggest in the state. Or maybe it’s the highest selling one. Or both. Probably both. I’m staring at the massive patio right now as I sit inside on their cushy chairs(this one also has the most comfortable soft chairs) and I’m counting about 12 tables on the patio(can’t see them all). It has a lattice-type patio cover and of course, it has misters. All Starbucks locations seem to have a staff with friendliness super powers, where they know your name and they know your drink if you’re a regular, but this particular staff even tops the rest. I’ve noticed them prompting their new employees on the names and drinks of the customers. There are a lot of tables and it’s an open environment — not cramped like some Starbucks locations. There’s also a lot of talented regulars here who are possibly too eager to be your friend if you become a regular, too. That could be a plus or a minus, depending on who you are. ;)
Andrew K.
Place rating: 4 Phoenix, AZ
Yeah, I’m giving a Starbucks in Apache Junction, one that screwed up my order, four stars. Here’s why. They were nice to me. Not that I typically get treated like garbage everywhere I go(usually just bars), but I do love me some great service, and it does seem harder and harder to come by these days. The four ladies manning this location did not skimp on the little courtesies that seem to be missing in our culture, and they managed to be really nice and seem quite genuine about it as well. It makes me want to go through their training program, just so I can learn how to be so nice. Seriously, I doubt Starbucks could pay me enough to be that nice to every jackass who walks in the door. So five stars for customer service, even though they added whipped cream when I asked them(not entirely politely, either) not to. I guess I was disappointed that my first choice was closed, so I was more than a little terse. The lady taking my order recommended a focaccia sandwich, the ham and cheese, and told me they were very good warmed up. I took her advice, and was fairly pleased, though not blown away. Seriously, the last time I was at a Starbucks was months ago, and I very rarely order food here, so I was staring dumbly at the options for several seconds before she took pity on me. Three stars. The location is by far the funniest Starbucks I’ve ever experienced. It’s built up above the surrounding drive through — like a castle with a moat filled with deadly domestic cars — and has a huge porch out front. The porch is covered with a lattice but also has the typical Starbucks umbrellas as well for full shade when it’s required. Anyway this place gets four stars b/c it’s staffed by geniuses. I should have tipped you. I will be back next time I’m in the area(seriously, it’s a 45 minute drive and crappy FM isn’t going to be able to keep me awake by itself).