Precision Marine

The lake is beautiful and the price for a fishing boat isn’t that bad for five hours, but other than that, everything else pretty much sucked.
The guy at the front desk was not personable at all and couldn’t be bothered with my questions. After getting set up with the boat (with a 30 second crash course) we were ready to get out on the lake. Being a novice boat, I specifically asked for a phone number to call in case I had any questions out on the lake. The staff member hesitated and then give me the number to the office. Of course two hours into our trip we couldn’t get our engine to start and I called the number that was provided to me. I called seven times and realized that there is no hope getting through… the lines were down. It was getting late so I reached out to a local lake and they said that the lines have been down for weeks and the only way to get in touch with someone was by cell phone. He said that he would call somebody and send them out to us to help. Another hour goes by and NO ONE has reached out to us so I call up the local lake again. Thankfully he was able to talk us through what was wrong and get our boat up and running.
After making it back to the store about five minutes before closing I explained to the front desk staff about what happened and how disappointed I was in not being able to get in touch with somebody when I specifically asked, prior to going on the boat, who to get in touch with in case I had an emergency. His rely was, «sorry» and that was it!
Words of advice: hire staff members who care about their job and the SAFETY of the people that keep them employed! If we didn’t reach out to a local lake we could have been stuck there all night.