B & H Auto Repair and Towing

B&H Auto does not know air conditioning. They replaced the wrong part. After my last experience with the owner flipping out on me and verbally abusing me; My air, you guessed it, 2 weeks after B&H supposedly repaired it, my air conditioning stopped working again. Go figure. So I took it to the dealership and found out they replaced the wrong part. Do I get a refund? Then, I told the dealership what the owner did to me at B&H, they were not surprised. Shady bunch over there they said. I’m trying to not let this experience keep me from continuing to support my local businesses. B&H not only took advantage of me, the owner verbally abused me for questioning their service in a private conversation with my out of state mechanic. Keep listening in on your customers private phone calls while your under the hood Rufus. FYI, I’m allowed to question the services I pay for after giving you 3 tries to do the job. I wrote a review on YP but the owner had it deleted… don’t be fooled by the shining 5 star ratings on Yellow Pages. All the negative ones get deleted by the owner Howard. I know this because I contacted YP to inquire where my post went and why it wasn’t there on their site any longer. Again, no surprise B&H.