Lone Tree Convalescent Hospital

My experience with lone tree is awful, the staff is nice and that is it… no one seem to attend to the patients needs and on the surface they play nice when the patient family is around and treat the patient with no care when no one is around. My father had several falls since his stay at Lone Tree convalescent which is unacceptable, I do understand things occur, however repeat incident is unacceptable. I feel the staffing to ratio of patient is in great need of change to provide better care. It stands to reason that a convalescent would give patient care when the family is not around as while. I would go on but I feel it is extremely important that you monitor the facility closely to ensure proper care. I will be taking my Parent from the facility ASAP.

I was so amazed with our experience. Everyone was so friendly and beyond professional. I totally recommend anyone to pick this facility.

I never thought that I would be giving a review for a convalescent home.
Well as fate has it, my dad ended up having to stay here for 4 weeks to recover from surgery and a fall.
The staff was very friendly and helpful and all the doctors and nurses were amazing.
My 87 year old dad also feels that his care was top notch.
The place was very clean and friendly and we never had a problem with parking.
The physical therapist Brian worked with my dad daily to help him recover and get back on his feet.
When you have a loved one that you care about, it is a good feeling to know that they are in caring and competent hands.
Thank you Lone Tree Convalescent Hospital!

As you can see from my rating they do not even deserve ½ of a star my mom was taken there for what they said was rehabilation only and it would be for a few weeks only the first day she got there the nurse refused to check her sugar levels because she said that she didn’t have anything about it on her chart mind you she had just come from John Muir hospital where her sugar levels were in the 30, s! When I asked to see her chart and why she was there in their opinion no one could tell me why exactly she was there I had to go in there everyday and monitor her care she developed breathing problems and they would not address it other than saying she had asthma I watched my mom detiorate before my eyes their physician only came 1 day a week and along with the nurses and the whole facility’s incompetence and concern or rather lack of and as a result of constantly complaining she still received poor poor care I pulled her threatening with a law suit took her straight to John Muir emergency where she was immediately admitted and a couple of weeks later she died. My only saving grace is she died at home with people who loved her my ending plea is please please please DON’T. TAKE YOU LOVE ONE TO THIS FACILITY

In terms of Convalescent Hospital locations in the area, this is one of the better ones but as you can tell by my 2 stars, that doesn’t say much.
This place is rather clean and most of the staff are overly qualified, but just because you have those two things doesn’t mean this place is going to be great.
What Lone Tree suffers from is poor attention to deal and genuinely caring about their patients. From what I’ve observed everything is done like it’s a procedure or a chore. You rarely see the nurses be friendly with the patients or treat them with any respect and everything is rather hurried. I understand that sometimes one nurse or a nursing assistant may have 10 patients to take care of, but that’s no excuse for shitty care.

My mom is fairly young (she’s 61) to be in a Convalescent Hospital — she had a major accident 10 years ago. She’s been at LTCH for about 5 years now — and I am so grateful. Look past the older building — the staff are wonderful, I still see many of the same staff that were there when my mom was first admitted.
I get a call if there is ever an issue, she is always well groomed and clean. I never have a problem reaching anyone and the social workers and supervisors are very supportive and kind.
I am so thankful we were recommended to Lone Tree.

Awful experience. Mom had horrible care. She’s diabetic. They fed her sugar water and insisted she drink it. Her blood sugar, always well controlled, went to 441. They missed her thyroid medication, and her thyroid dropped to dangerous levels. They failed to control her sodium.
As to quality of care, they did not answer her buzzer and her NEIGHBOR — in the next bed — had to help her to the bathroom. They lost her clothes and wrapped her in a blanket.
Within a week Mom’s health went from good — but needing good care to regain physical strength — to a trip to the ER by ambulance where she almost died.
If you care about your loved ones, do NOT use Lone Tree. Mom said, and we agree, «If I’d have stayed there one more day, I’d have died.» She’s right, and the Docs agree.
Awful place. Do not go there.