Fertado Heating & Air

We returned from vacation and our heater was not working at all. The house was 60 degrees. I called Fertado’s Heating and Air. They were able to come out the same day. There repairman, Andy, was polite and professional. He was able to identify the issue in short order and had it repaired within 15 minutes. Their fee was extremely fair and I could not be happier with the outcome. I highly recommend them.

These good folks installed a new AC unit at our rental less than year ago. The tenant just called and said something was wrong with the new AC. Fertado sent a tech out, he diagnosed the issue, a board had failed, he ordered a new one, came back th day it arrived at their shop and installed it and had the AC up and running, all covered by warranty.
These folks are honest, fair prices, great work. I use them for all of my rentals, they perform flawlessly, hate to call for ACC help but when I do I call Fertado, thanks for the great service.

Andy is the best. He came at 6 pm on a Friday (when all others were closed) before he was going out of town to fix my AC because it wasn’t cold and the weekend called for 100 degree heat. He saved us! Thanks Andy. (

I own a little Café in downtown Antioch, and have had several Heating and Air companies work on my equipment over the last ten years. I learned about this local family owned business a few years ago, and I will never go back to any of the other companies I have used in the past!
I always appreciate how they find a way to get me scheduled, and my problem resolved even when they are super busy. Andy has been the tech to work on our equipment over the years and he is the BEST! Last summer we had to replace the compressor on our walk in refrigerator, and while it was an expense and big job, I am extremely happy with how every thing went. And my new walk in now has a thermostat which is a great improvement. (the last one didn’t have that!) Andy even came back after hours to make sure it was running properly for the night during a heat wave we were having that summer.
Andy has worked on our ice machine, refrigerators, freezers, sandwich tables and more. He always clearly explains what the problem is, the options for repair, and even shows me broken or worn parts so I can see what has happened. I have had many techs work here over the years but Andy has been the one to get the job done quickly, efficiently, and he is always very clean, professional and «knows his stuff»!
I also appreciate the extra care and concern that Jack shows to make sure we are taken care of by checking in with me from time to time :)

Final Update. Just received a letter from the California Contractors State License Board. Fertado Heating and Air was sent a letter stating that it was in violations of the Business and Professions Code. Please notice, the word violation is plural. Done

Highly recommended, Excellent Honest Service!
Candice manage to get a very prompt service call date from a last minute phone call, she was very understanding and pleasant to work with.
Andy was on time, very honest and professional. Outside A/​C coils was clean, relay switch replaced and he recharged the freon with a dye to detect any future leak sources.
Andy serviced at Apple Hill, my in-​laws large system with dual outside units, who was also very pleased with the fact he found a simple leak which a dishonest Service Champ Chump tech created at the freon service valve. My In-​law was very pleased with the honest maintenance service as well.
Service Champions a Chumps both tried to sell myself and in-​law completely new units vs a simple service and tightening of a valve.
I will continue to recommend Fertado to all my family, friends and neighbor w a warning about SC Chumps scandals.

Although they came out promptly to check our furnace and air conditioning units, it took a week to get a quote on the repair costs. The quote was for $ 1275 to fix the issues they found. Yikes.
We got another quote and had some of the repairs (not all of them were necessary) done for $ 300.

Fertado was hired by my contractor to do HVAC and sheet metal on my new construction home in Danville. Many problems, including installing the wrong equipment, incorrectly flashing crickets, underfloor vent system non working and he still will not come back out to balance the systems (4).
We recently attended mediation in an effort to resolve the many pending defects, no one from Fertado Heating & Air showed up. In my opinion, they are still making no attempt to resolve the defects and I am now taking legal action. Please do not use this contractor, as he is unwilling to resolve any problems. I will update if the situation changes… good luck.