Eyecare Plus- Hickory Hollows

It was very easy to get an appointment. I saw Dr. Yi. She was professional, courteous, and knowledgeable. She did a great job explaining my options with various contacts and glasses. Warren helped me select frames. He was very patient as I tried on a number of different ones and offered information about which would work best with my prescription. The office staff were friendly. The billing department was familiar with my insurance and the coverage provided. I will definitely return.

Great service. All the specialists here are very friendly and super nice. However, if you bring your own frame, you have to pay them $ 25 for «not buying their frames». That sounds weird but I’ve never tried other Eye Care centers, so maybe it’s a common thing. Anyway, I’m happy with my experience here. I’ll continue to visit them next time I need my eyes checked.

Best Doctor’s you will find in Nashville. Fast but professional service. I would recommend eyecare plus to anyone needing a eye exam contacts or glasses.

I went to pick up my glasses today and it took about ½ hour to get them. That was fine. The problem that I had was that when they brought them to me, I tried them on and they fit just fine. Of course I have to get used to the prescription, but other than that, I thought I was good to go. Well, i go to my car and glance up at the rear view mirror and discover a spot on the side of the right lens. I think its just a smudge and pull out my cloth and rub it. It does not come out. Upon further inspection, I discover that it i a scratch. You talk about livid. I go back into the store and show one of the clerks. He tries to wipe it as well and sees that yes, it is a scratch.
You’re telling me that the technician didn’t notice the scratch or that they didn’t think I would notice the scratch? Either way, I have to wait until tomorrow or more than likely Monday before they can be fixed. I paid $ 365 for these glasses and feel that I should’ve walked out with $ 365 worth of glasses. I’m gonna see if they offer a discount or at least a free cloth or something, if not I will never go back. This was the worst. Walmart does better than this. I honestly believe they knew about the scratch and was hoping that I wouldn’t say anything. Unacceptable!

I had my eye exam done there and my glasses. Both were a pleasant experience. The staff was friendly. It was fairly busy, but I did go on a Saturday. I expect a weekday would be much more relaxed! The bussle of the office did create a little extra wait time, but nothing terrible. My glasses are totally awesome though! They had a great selection (maybe a little on the pricey side).