Midfirst Bank

Anthem, United States

2.8

4 reviews

Contacts

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Telephone:
+1 623-544-4145
Website:
www.midfirst.com
Address:
3611 W Anthem Way, Anthem, AZ, 85086
Categories:
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Today

Today –
Local time (Anthem) 18:19 Friday, 20 June 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

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4 reviews of Midfirst Bank

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Place rating: 1
Phoenix, AZ
Today my boyfriend and I went to MidFirst bank to cash in coins altogether our coins cost about $ 28 there was one man in front of us who was talking on the phone for the first 5 minutes three ladies standing behind the counter all said they could not help us until this man was finished took him a little bit to get off the phone and they continue to help however a man and a younger teenager come in and get immediate help from someone who is behind a door it took us 15 minutes to get out of there because we were the last to be helped I am highly disappointed in this bank and the way it was run today I’m glad I bank with Wells Fargo
Place rating: 1
Anthem, AZ
If there was a option for ZERO stars, I would select ZERO. My employer has accounts here — I would NEVER personally open any type of account at MidFirst in Anthem due to their INCOMPETENCE, and HORRIBLE customer service. This is based on my firsthand experience with MidFirst as I work in finance and go to MidFirst in Anthem every week (for over 4 years now) for my employer. They’ve actually gotten worse over the past 6 months and we’re currently looking to move the accounts to another bank. Thankfully, there are several excellent competitors in the area.
Place rating: 5
Phoenix, AZ
Always great customer service, staff are always friendly and professional, they always answer your questions and they know what they are doing. Customer Service manager is always friendly and nice and her tellers are trained well and always there to help us. The atmosphere is always great and they always acknowledge you when you come in even if you have to wait.
Place rating: 4
New River, AZ
Everybody at this location is diligent, friendly, and helpful. The atmosphere is great and uses an awesome, open design for the building. It’s far more welcoming than most other banking establishments, and everyone who works there puts forth effort to remember your name. The only drawback is that some of MidFirsts policies are a tad more abrasive then other institutions. They will send you a letter if their fee structure ever changes, so you have to make sure you look out for that.
Side note: Free coin counting machine. Last I checked, anyone can use it.