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Came in here to do my personal and business tax return recently and was pleasantly surprised at how quickly I was helped. Galina Chervinskiy took care of my return and she was super knowledgable. I recommend her for those of you who want an expert who will take her time to ensure your return is completed accurately the first time. Coffee, candy and water available for while you wait. Service available to leave your return to be worked on during slow times so that you can come by later when it is complete-very cool for busy individuals.
K L.
Place rating: 1 Sacramento, CA
I went in to this location and had an appointment at 12. By 12:23 we were told by the receptionist that our tax professional wouldn’t be in for another 20 minutes. They offered us someone else and we were shortly seated in a small cubicle. Our new rep was young and didn’t have the answers to my questions. I also did not have my IRSPIN number. Without this we could not file through them. We drove all the way to the IRS building where the line was out of the door. Thankfully I got someone over the phone and he was kind enough to let me know that I didn’t need a PIN number and I could simply provide my annual income for 2013 instead. I will now be using Turbo Tax instead and seek the answers to my questions on the IRS forum.