Accurate Auto Service Inc

I really appreciated the open and straightforward communication that the staff maintained while I was getting my car’s recent alignment. Their price was about $ 20 higher than the average I was quoted by other shops but I chose to give my business to the local/​small business rather than one of the chains on West St. I don’t regret it at all and absolutely recommend the guys at Accurate auto for any mechanical work you might need.

Accurate Auto consistently provides great customer service. On my most recent visit, they caught a broken bulb and changed it for me so that I would not get a ticket. They also assisted me with getting sunscreen out of my leather seats; and proceeded to clean and condition the entire seat despite the hot sun. All of this had nothing to do with the service that I originally went in for and was above and beyond my expectations. I’ve already sent another vehicle in the family to them and plan to send a third.

Accurate Automotive is a family run business and it is reflected in the quality of the service and the personal attention they give their customers. This was my first visit to Accurate and they will be my #1 choice for service from now on. The original work on my truck was completed within the estimated price. They also found the source of an ongoing problem with the brakes and fixed that as well.
The only problem is that you have to make an appointment two weeks in advance. It’s great to find a repair shop you can trust.
Five stars

First time I’ve done this. Had rotors and brake pads installed on my two front wheels. They did not use any brake grease so while away on vacation the one side locked up forcing me to have the car towed on vacation. Absolutely no quality control. To add insult to injury, it appears I overpaid by $ 200. They ruined my vacation and cost me another $ 415. Caveat emptor!

I have been having brake problems with my 2004 Infiniti FX 35 for the past two years, and spend too much money going to other repair shows. After going to Accurate my vehicle is riding like it’s brand new. Accurate repaired my vehicle at a price the was fair and reasonable for the amount of work which needed to be done. I would definitely be taking my vehicle to them for all it’s maintain needs. So pleased to have found a
trustworthy and dependable auto repair show in the area.

Hands down — Customer for life
If you’re in the Annapolis area searching for a car mechanic, look no further. Dave and his team at Accurate Auto exemplify what it means to deliver top notch workmanship, stellar customer service, and reasonable prices. Dave’s team provides a clear explanation of what vehicle maintenance/​repair is required, what options are available to the customer, and an estimate on what cost to expect. My wife and I are extremely appreciative of Dave and his team and know after your first Accurate Auto experience you’ll also be a customer for life!

The Zorn family is honest, reliable and do great work. I have used them for years, sent friends to them, and had Mids buy used cars from them that have lasted them forever. It’s nice to be able to trust your mechanic isn’t it?

My car had been making a rattling noise for over a year, and I knew I needed a new catalytic converter heat shield. Another shop quoted me $ 311 to replace it. Accurate Auto said all they really need to do is put a clamp on it to stop the rattling. It cost me $ 75. Haven’t heard the rattling since.
Then I needed new brakes. Another shop quoted me $ 730. Accurate Auto repaired my existing caliper instead of replacing it, which saved me a ton of money. New front brake pads, rotors and a repaired caliper for $ 400.
I am really impressed with their customer service. If you think about it, it makes sense. Charge fair prices and your customers will keep coming back.

I am extremely impressed by this shop. Their level of customer service is top notch. I took my car in for an oil change and the next day I, coincidentally, the exhaust hanger rusted out and my car started to sound like an M-​1 tank. I thought it was something they did and was resolved that I found yet another crappy auto mechanic. But alas, they put it up on the lift, showed me the problem and turned the car around in a few hours in addition to ferrying me back and forth to my local job.
I highly recommend these guys. They tell it like it is and therefore deserve your business. No hidden agenda to milk you of your cash.

We heard great things about them and they did not disappoint. I took my Toyota there to get a headlight replaced, and we were out in 30 minutes. The price was very reasonable, and they had plenty of lollipops and toys in the waiting room to keep my toddler busy. I am really thrilled and we will be back.

I just recently moved to Annapolis from California and sure enough, my car starts to have problems. I was skeptical about taking it into someone since I didn’t know anyone here who could recommend a mechanic. After doing some research I decided to try Accurate Auto and I’m SOOOO glad I did. David initially looked at my car, told me that what needed to be fixed wasn’t worth the price and then told me to bring my car in the following week for another check up. All in all, he’s looked at my car about 4 four times, and has gone the extra mile trying to make it as good as it can be. He’s been honest and candid about the entire process, offering to speak with anyone that needed to feel more comfortable about the diagnosis (father and grandfather in CA and my boyfriend here) and he hasn’t charged me since the initially appointment. This shop is seriously a god-​send and I plan on only using Accurate Auto for as long as I’m in the area. I can’t recommend the business enough, especially being a 20 something, female who only knows hows to change my tire, and check my fluids.
Can’t recommend them enough!

Highly recommend — fair prices and great customer service. You can trust that they’ll fix what is needed and nothing more.

If you have a chance, call Accurate! Just get a quote… I will be shocked if they are more than your original quote. They are honest!!! They do not take advantage of WOMEN! They service all makes! They tougher problem the better. They support the military!!! Ask for the discount!

This is an amazing business. They actually do a great job servicing your vehicle, and the more important aspect is that they are genuinely concerned about their customers and treat them extraordinarily well with courtesy, friendliness and helpful information about the various technical issues they identified to help you decide what should be or can be done to repair those things. No more dealership service centers for our family, just Accurate!

If I ever move from the area, I will miss Accurate Auto. I have been taking my Hondas here for over 10 years, and my Mazdas for the last several years. Family run, friendly and reliable place. We have spent a lot of money here over the years, but have no doubt that each of these expenses were warranted and fairly charged. I have recommended several people here and none has been disappointed.
These folks remember their regular customers by name and work with you. They care about guiding your repair and maintenance decisions, and look after your beat interests. Case in point: having learned of a class action suit against Honda for air conditioning system problems in certain vehicles, Dave called me to advise me that I research whether it might be of interest to me… he had either remembered or researched that I had had the relevant vehicle type and repair type in the appropriate time frame– now, THAT IS CUSTOMER SERVICE. Car repair and maintenance will always be expensive, so do yourself a favor and trust the investments to Accurate Auto!

Every car, every time the work is perfect. I never refer people to service businesses but I have with this business. The Zorn family and all the staff are exemplary professionals. Dave Zorn has talked my «know it all» self out of two major repairs. We are a multi Honda product family. Me, my partner, and now my son’s cars are all exclusively serviced by Accurate. I have never met a group of people with more knowledge and no BS anywhere.