Groom N Go

I usually go to another grooming facility and usually have to book out there weeks in advance, as they’re popular. However, I really regretted my decision to not bother them about squeezing my dog in and bringing him here instead.
Their professionalism was completely horrible. I came in and mentioned to the gentleman there that I couldn’t get in with my other groomer and he proceeded to BAD MOUTH them and talk about how incompetent they were. This was so absolutely unprofessional and if I gave him the idea that I was unhappy with my groomer, he interpreted it wrong. Even if I was unhappy, that doesn’t mean it’s okay to launch a tangent about their inadequacy. It makes you seem arrogant and insecure in your own business.
After he was done badmouthing them, I still left my dog there anyway and when I came to pick him up, they charged me a bit more than my regular groomer and didn’t really do a very good job — as the little bit of a neaten up I asked for was a full blown uneven trim and my dog was very insecure with the groomer.

The dog needed a nail trimmin and this place was within walking distance from my house, so I figured why not!!!
Ladies were all extremely caring and loving of my dog. My dog generally hates his nails getting cut, so I was glad that all it took was less than 5 minutes! He was rewarded with a doggie treat afterwards, and I a human treat (Ghiradelli Squares)
*************CASH ONLY****************
So I had to run home to get money. In doing so, I forgot to tip them, so (maybe?) take this positive review as a token of my generosity!

Bailey liked coming here but the final product was never up to my standard. Twice her hair was uneven and they managed to cut her eye lashes off both times when I specifically asked them not too. I wouldn’t discourage others from going here but I’ve definitely had a better.

This place is by far the best in the area! I asked for a schnauzer cut and got it… so far I haven’t had a groomers perform this cut properly on our dog (most give the excuse that he has mats. but they didnt) and they even offered to have me come back in a few weeks to show me how to keep up with the coat… I’m happy to say we finally found an excellent groomer (after multiple fails)! I’ve received numerous compliments on how good he looks! Thank you!!!

Good groomers, not perfect. When I’m paying the big bucks to have someone else do my dogs hair, I guess I expect a certain level of perfection. Sometimes my dog stills has little mats in his hair when he comes home. They staff are very nice and my dog is nervous when he arrives but seems cheerful when I pick him up. I continue to use their services despite total happiness because I have a really difficult time even getting though to other places to make an appointment. That process is always easy peasy here and I almost always get in the same week. I appreciate that convenience tremendously.

I came here as a change from my usual groomer, and regretted it. They don’t let you stay with your dog, so I explained that my dog is very fearful and could give them a very hard time if i am not there. They assured me they work with many rescue dogs and that it should be fine.
I was hoping for a wash and a much-​needed brush out and hair cut, but I had to pick her up after a mere bath when they called saying the dog was too stressed to continue. So I ended up paying $ 25 for a bath that I could have done myself. I got the impression that they are used to well-​behaved purebreds. I will stick with Dog-​o-​mat 2.

David and all the groomers at Groom n Go have been trimming my pets for years. Their care and knowledge, not to mention the wonderful vibe of the place, is one of those great, local Ann Arbor businesses that is worthy of support… it seems to me that they treat each grooming as a potential life-​long relationship, rather than just a «one-​off» (this is how I have been treated at any other groomer).
My dog Frankie (a somewhat scraggly terrier mutt) always gets a trim at GnG that seems to suit his personality, and I would never take him anywhere else…(after I had him trimmed elsewhere in the past, he came home with a shave-​down and it didn’t seem like any care was taken in his trim.)
When you walk in the door, they greet you and your dog by name, and you know they are genuinely delighted to see you. Also, they give the best cut. Even though he’s happy to see me when I come to pick him up, and jaunty in his little neck-​kerchief when he trots out from the back room, I know he’s in safe hands and well-​cared for when he’s at GnG… they LOVE animals and it really shows.

I’ve been to so many bad dog groomers who nick or scare your dog that I can’t remember them all. Freddie actually likes this groomer as they are so kind and call him by name. When I pick him up he’s not only clean and beautiful, he’s never nicked, and he is mellow. I don’t know what they do,
but he seems calm and happy, which for this terrier is saying some thing.
There are two regular gals with whom I always interact and feel very secure and positive; I’m not as sure of some of the interim help who I only see once, but the grooming seems well-​done, kindly and average in price. You must pay cash however, so don’t plan on using a charge card.