Ann Arbor Cab LLC

Horrible. I can’t believe they’re still in business. Don’t call this cab company. They are rude and slow.

Again, like others have said, one star is too good.
My wife had ordered their sedan service to pick up her and my daughter, drop my daughter off at school, and then take my wife onto the airport. Instead of a sedan, they sent a cab… no big deal at this point.
The cab driver rang our bell, and shouted, «I”m here!» And got back in his cab.
It took my wife a couple minutes to get our daughter situated, but she had her luggage ready at the door. She stuck her head out the door and asked the driver if he could help her with the luggage and she thought he began to back around to position the trunk better. After a couple minutes, she realized HE WAS GONE! She called him on the phone and he said «You were late and I’m not your butler, lady!» And hung up. She called him back, and basically started begging, because we live north of Dexter and there isn’t another service to call on short notice, and he hung up again!
She’s now driving herself to the airport and is likely going to miss her flight.
Nothing but one star reviews should be a warning to you. I wish we had looked here before booking.

No room for negative stars. This guy actually cursed me out this morning and then followed it up with additional abusive txt messages. I’d rather walk to Detroit than support this business.

Zero stars would be a compliment. The worst, I called and asked to go from pizza house to downtown Ann Arbor and they told me they’re both downtown. I correct ed them and the phone went dead, called back and was just out in hold.

If I could give zero stars I would. I needed a pick up in 2 ½ hours and didn’t hear back, no confirmation or anything until 15 minutes before my pick up time. By that time I obviously had to book a different taxi but again received nothing from this company confirming my order. When the driver finally called, I got disconnected from the cab driver then received a rude voicemail message from the cab company berating me for hanging up on the driver. Wow! I had told the driver before we got disconnected that I was not in need of his services. I did call the driver back to tell him I had to contact someone else since his company never confirmed.

I used Ann Arbor Cab once, and I will not be making that mistake ever again.
When I first called the company to book my ride from campus to the airport, they seemed very nice and accommodating. I had a reservation for a 6 PM ride to DTW for my 8 PM flight.
The day of the flight, I got a call at 6 AM, saying that my taxi was here. Turns out, they had recorded the wrong information and wrong pick-​up time. However, I was informed that I would still have a taxi to pick me up at 6 PM, as originally planned.
At 5:30 PM, I got a call — I would have no ride because the taxis were running over schedule and there would be no one to take me to the airport until 7 PM. I had to make last minute arrangements to get to the airport on time. I am never using Ann Arbor Cab again, and I would discourage others from using them, unless they want to run the risk of not having a ride and possibly missing their flight.

Wow… I really should’ve read all these reviews — some of them are exactly like my experience.
Booked this taxi to the airport. The guy did not show up. When I called him, he said that he never talked to me (right. the same guy. next morning). Had to call AA Blue cab. I WISH I found these reviews earlier!

I scheduled (& confirmed) a pick-​up to the airport. The driver never showed up, and the operator didn’t answer the phone when I called (around 10 times). Solid 1-​star behavior.

«F*CK OFF AND DIE.» Those are the words that I heard from a person I spoke to on the phone, after trying to get a cab from a noisy environment. I was so shocked by their rudeness and unprofessionalism, I was paralyzed. I have never felt so negatively about a business in my life. If I could give negative stars, I would. I’ve never been spoken to so rudely in my life and I’ve lived in Los Angeles and New York. I don’t know if they think they are unaccountable to their clientele, but I will never, ever call them again. Which is a shame, because my whole reasoning was to support local businesses rather than corporations. An impulse, in this instance that completely backfired, and looking at the negative reviews, I should have never followed in the first place.

DO NOT USE THIS COMPANY. The owner is extremely rude and unprofessional. I would stay away from this company at all costs.

Do you REALLY like Walter from the Big Lebowski? Do you find his incessant talking and ranting endearing? Would you like a less charming version of this man to drive you to and from the airport? If so, I couldn’t recommend this cab company more highly.
If, on the other hand, you prefer someone to help you with your bags and not make you super uncomfortable, I suggest another taxi service in Ann Arbor.

I used this company to get from DTW into Ann Arbor. The man I spoke to on the phone was very friendly and helpful, but my positive experience ended there.
The driver (let’s call him «Bill») didn’t get out to help with my luggage. I had to ask him to pop the trunk. At first he seemed friendly but from the time we pulled out of the taxi stand until we got to campus he talked non-​stop. Talked is a bit of an overstatement – it was more of a droning mumble.
I felt kind of sorry for Bill, and I don’t say this to be mean, but he was quite possibly the most boring person I have ever met. He definitely had the highest concentration of boringness and talkativeness. Apparently working for
meant that I care about computer hardware (I don’t) and that I would be enthralled by Bill’s deadpan recall of every computer he’s owned, what he did to it, what computers his friends own, how he helped them, where he can get wireless signals in his cab, etc, etc, etc. 45 minutes of this.
Also, his cab stunk to high heaven. I had to dry clean my clothes upon arrival.
Also, he tried to overcharge me by $ 16. If you ignore this review and use Ann Arbor Taxi Transportation, you can get a flat rate of $ 50 from the airport. Bill tried to charge me the meter, which was almost $ 70. I had to ask him to call in to his boss to double check.
I was very nice to Bill and patiently listened to his stories and even gave him a very generous tip in spite of everything, because I am a nice person, and there was no way to travel back in time and take another cab. But there’s no reason anyone else should have to go through the same.