Tunex Auto Service

BEWARE of this place people, i should’ve listen to Unilocalers out there. Poor knowledge and will rip you off!

I’m confused at the low star rating. They’ve always been honest and affordable. Every time I come in for my Prius, I get the works: oil change, tire rotation, alignment. When I don’t need alignment, Todd always makes sure to tell me, even though that’ll put him out $ 50. He’s a good guy.

I first took my car to Tunex when it was on Euclid in Fullerton. Todd always took care of things. Since they relocated to west Anaheim at Magnolia and Cerritos, I’ve been using a shop by my work. Feeling a little uncomfortable taking my car back to the place by my work; I went back to Tunex. Why: because of Todd. I trust him. So far, I’m satisfied with the work they did for me this time. But; one question: Why is cleaning the outside of the engine so important? To do it right the engine needs to be good and hot, then washed, then the hood kept closed for about an hour so the water sprayed on engine steams off the grime, then you wipe it off. I don’t think driving the car to the neighbor coin-​op car wash and giving it a once-​over is the optimal way to clean an engine. Though there was a minor problem because they cleaned the engine at the end, just before giving me the keys, I think I’d go back again.

I’ve been here multiple times for oil changes, smog checks, etc. And every time everything went well. The owner is very nice and so is his head mechanic. However, on a recent oil change I did notice that the owner (with ihs head mechanic standing right next to him) deny me a written receipt (besides my credit card receipt) simply because he wanted to save me money and didn’t want to charge me tax or the oil discharge fee. Not thinking much (stupid me) I went along with it and then I realize WAIT… if this guy is creepy enough to rip off the gov’t (of what like $ 10) so he could save himself money then what other underhanded stuff is this shop doing. It’s a shame and I wish I had realized what was happening at the time so I could have spoken up. I will never return. Try Fisk Auto in Fullerton that owner actually cares about doing stuff right.